Summary
Overview
Work History
Education
Skills
Timeline
Generic

Janice Kiser

Mesa,AL

Summary

I am skilled in problem-solving and customer service. Successfully managed vendor accounts, ensuring compliance and enhancing client relationships. Developed training materials and streamlined processes, significantly improving customer satisfaction. Proficient in Excel and data entry, demonstrating strong time management and teamwork abilities.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships..

Experienced with resolving complex account issues and improving client satisfaction. Utilizes strong negotiation and communication skills to manage high-stress situations. Track record of effective collaboration and adaptability in dynamic environments.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

11
11
years of professional experience

Work History

Account Specialist

DES State of Arizona
03.2015 - Current

Computer, Excel, ordering, invoices billing, spend sheets.

Customer service, time management, organized, Working together as a team player, High level of customer service. Resolver account issues. Flexible work hours,

  • Maintained strong relationships with clients through regular communication and proactive problem-solving efforts.

Managed vendor accounts, ensuring compliance with state regulations and policies.

  • Developed solutions for clients and vendors. Along with addressing their unique needs and concerns.
  • Developed training materials and conducted workshops for staff on account management best practices.
  • Collaborated with cross-functional teams to streamline processes and improve customer satisfaction metrics.

Education

Associate of Applied Science - Accounting And Finance

Arizona College
Glendale, Arizona, AZ
01-2018

Skills

  • Time management
  • Multitasking and organization
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Decision-making
  • Store maintenance
  • Cash handling
  • Cash handling expertise
  • Reliability and punctuality
  • Professional appearance
  • Data entry

Timeline

Account Specialist

DES State of Arizona
03.2015 - Current

Associate of Applied Science - Accounting And Finance

Arizona College
Janice Kiser