Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Overview
14
14
years of professional experience
Work History
Branch Manager
Interstate Electrical Supply
11.2022 - Current
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Inside Sales Representative
Mayer Electric Supply
08.2020 - 11.2022
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Managed friendly and professional customer interactions.
Outside Sales Representative
Mayer Electric Supply
08.2019 - 08.2020
Established new accounts through cold calling and personal visits to potential customers.
Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Developed and implemented successful sales strategies to increase revenue in assigned territories.
Inside Sales Representative
Mayer Electric Supply
06.2015 - 07.2019
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Warehouse Manager
B.W. Capps And Son
01.2011 - 05.2015
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
General Laborer
Bi-City Body Works
01.2010 - 09.2010
Education
Associate of Applied Science - Business
Georgia Military College
Columbus, Georgia
06.2014
Business Law, Accounting, Business Ethics, Business Administration - Business
Columbus Technical College
Columbus, Georgia
05.2013
Diploma -
Northside High School
Columbus, Georgia
05.2009
Skills
Great Communication Skills
Quick Learner
A Team Player With a "can do" Attitude
Branch Operations Management
Customer Service
Customer Relationships
Excellent time management skills
Excellent work ethic
Attention to Detail
Coaching and Mentoring
Relationship building and management
Training and Development
Timeline
Branch Manager
Interstate Electrical Supply
11.2022 - Current
Inside Sales Representative
Mayer Electric Supply
08.2020 - 11.2022
Outside Sales Representative
Mayer Electric Supply
08.2019 - 08.2020
Inside Sales Representative
Mayer Electric Supply
06.2015 - 07.2019
Warehouse Manager
B.W. Capps And Son
01.2011 - 05.2015
General Laborer
Bi-City Body Works
01.2010 - 09.2010
Associate of Applied Science - Business
Georgia Military College
Business Law, Accounting, Business Ethics, Business Administration - Business