J'Lene Ludtke
Moses Lake,WA
Summary
Proven bookkeeper with a track record of enhancing financial processes at Leprekon Harvest Foods. I streamlined invoice processing and bank reconciliation, significantly improving cash flow management. My strong interpersonal skills fostered robust vendor and customer relationships, boosting repeat business. I am a very quick learner and eager to learn all the knowledge I can for the job I am hired to do.
Overview
18
18
years of professional experience
Work History
Bookeeper
Leprekon Harvest Foods
04.2021 - Current
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Reconciled and corrected issues with financial records.
- Posted daily receipts and payments in accordance with corporate protocols.
- Daily reports of the sales earnings from the day before.
- Processed lotto pay outs.
- Western union
- Cashier duties with customers
- Bank drops and bank orders to get more money
- Supervisor over the cashiers and store if the manager was not at the store.
Cashier/supervisor Isor
Leprekon Harvest Foods
07.2016 - Current
- Quickly and accurately counted drawers at start and end of each shift.
- Built positive relationships with customers to increase repeat business.
- Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
- Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Trained newly hired sales team in upselling techniques.
Secretary
Necanicum Village
09.2006 - 12.2007
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Paid rent for the clients and gave them receipts and sent to corporate
- Took care of invoices for the building and sent to corporate
- Took care of the petty cash for the clients
- Ordered supplies
- Accounts revieveable and payable
Education
Diploma - Diploma
Warrenton High School
Warren, OR06.1996
Skills
- Bookkeeping
- Accounts Receivable
- Accounting and bookkeeping
- Quickbooks
- Invoice Processing
- Bank Statement Reconciliation
- Accounts Payable
- Bookkeeping Software
- Spreadsheet tracking
Timeline
Bookeeper
Leprekon Harvest Foods
04.2021 - Current
Cashier/supervisor Isor
Leprekon Harvest Foods
07.2016 - Current
Secretary
Necanicum Village
09.2006 - 12.2007
Diploma - Diploma
Warrenton High School
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