Julya Garcia
Nyack
Summary
Detail-oriented and people-focused professional with a background in Psychology and a completed postgraduate degree in HR Business Partnering (FGV). Experienced in conflict mediation, with strong interpersonal skills developed through international experience as an Au Pair. Proven ability to adapt quickly, manage multiple priorities, and deliver a positive candidate and employee experience in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Aupair - International Exchange
AuPair in America
West Nyack
01.2024 - 01.2026
- Supported daily care and development of children in a multicultural household, adapting to changing family needs.
- Managed routines, schedules, and priorities in a dynamic environment with high emotional and organizational demands.
- Communicated consistently with parents to align expectations, responsibilities, and daily planning.
- Demonstrated strong emotional intelligence, conflict management, and adaptability, especially during family transitions.
- Built trust quickly and handled sensitive information with discretion and professionalism.
Sales Associate / Administrative Support
Aquamar
Rio de Janeiro, RJ
12.2018 - 10.2019
- Supported customer service, cashier operations, inventory control, and basic administrative tasks.
- Assisted with store organization, stock replenishment, and operational reporting.
- Maintained accurate records and supported daily operations in a fast-paced retail environment.
Ticket Sales & Access Coordinator
Guiche Web
Rio de Janeiro, RJ
06.2016 - 08.2017
- Managed ticket sales for sporting events, acting as the main point of contact for customers.
- Mediated customer concerns and resolved conflicts professionally and calmly.
- Supported administrative processes and reporting related to ticket sales and access control.
Education
Certificate - HR Business Partner
Getulio Vargas Foundation
Sao Paulo, SP, Brazil05-2025
Bachelor of Science - Psychology
Estacio De Sa University
Rio De Janeiro, RJ. Brazil. 12-2022
Skills
- Emotional intelligence
- Conflict management
- Customer service
- Organizational skills
- Communication skills
- Team collaboration
- Time Management
- Remote Collaboration
- Microsoft Office (Word, Excel, PowerPoint)
Languages
English
Full Professional
Portuguese
Native/ Bilingual
Timeline
Aupair - International Exchange
AuPair in America
01.2024 - 01.2026
Sales Associate / Administrative Support
Aquamar
12.2018 - 10.2019
Ticket Sales & Access Coordinator
Guiche Web
06.2016 - 08.2017
Certificate - HR Business Partner
Getulio Vargas Foundation
Bachelor of Science - Psychology
Estacio De Sa University