J. Lynn Horan
Raleigh,NC
Summary
Results-driven professional skilled in Sales Administration, Sales Coordination, and Business Operations. Coordinates priorities, maintains documentation, and enhances processes to support sales teams and clients. Recognized for effective communication and problem-solving in fast-paced environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Sales Administrator
McKee Homes LLC
Raleigh, NC
06.2024 - 06.2026
- Managed live MLS listings, including price changes, status updates, and photography.
- Updated and distributed pricing sheets, feature sheets, and sales documentation.
- Monitored market trends, inventory, and customer preferences to inform sales strategies.
- Maintained sales team contact lists and administrative records.
- Assisted with quick move-in home sales and closing coordination.
- Gathered customer feedback to identify product improvements and enhance satisfaction.
- Represented company at community and industry events, enhancing brand visibility and engagement.
- Provided model home coverage and sales support.
- Participated in local Alzheimer's Association fundraising and community events to support awareness and research efforts.
State Certified Residential Real Estate Appraiser
Raleigh Regional Appraisals, LLC
Wake County And All 6 Counties That Touch It
08.2006 - 07.2023
- Analyzed market data and property characteristics to determine accurate market value.
- Served as an FHA-approved appraiser, validating property values for loan purposes.
- Achieved AQB compliance and maintained listing on the National Registry of Appraisers.
- FHA Approved Appraiser.
- AQB compliant and listed on the National Registry of Appraisers.
Owner / Operator
Cipher Escape Live Escape Rooms
Morrisville
11.2015 - 02.2022
- Oversaw daily business operations to ensure smooth functionality and customer satisfaction.
- Designed, built, and maintained immersive escape room experiences.
- Recruited, trained, and supervised staff to create a skilled team and maintain operational efficiency.
- Recruited, trained, supervised, and scheduled staff.
- Coordinated customer reservations and private events, enhancing client experience and fostering vendor relationships.
- Oversaw purchasing, inventory, and facility operations.
Construction Coordinator
K. Hovnanian Homes – Cary, NC
Cary, NC
09.1999 - 03.2006
- Maintained weekly production reports for 24 residential communities, ensuring accurate tracking of progress and issues.
- Assisted Land Development and Architectural Departments with budgets, documentation, and project coordination to streamline processes.
- Prepared and distributed contracts, purchase orders, and change orders.
- Assisted with pricing and documentation for Design Gallery options.
- Designed standardized forms that streamlined workflow and enhanced efficiency across multiple teams.
- Developed electronic filing systems later adopted by other company divisions.
- Prepared executive correspondence for senior management.
Education
North Carolina State Certified Residential Real Estate Appraiser - Residential Real Estate Appraisal
Wake Technical Community College
Raleigh12.2004
Bachelor of Science - Business Administration
Horry Georgetown Community College
Horry County, SC12.1996
Skills
- Doorify MLS
- Longleaf Pine MLS
- Triad MLS
- NCRMLS
- Hive MLS
- Zillow
- Redfin
- QuickBooks
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- AutoCAD (Beginner)
Certification
State Certified Residential Appraiser for 17 Years
Timeline
Sales Administrator
McKee Homes LLC
06.2024 - 06.2026
Owner / Operator
Cipher Escape Live Escape Rooms
11.2015 - 02.2022
State Certified Residential Real Estate Appraiser
Raleigh Regional Appraisals, LLC
08.2006 - 07.2023
Construction Coordinator
K. Hovnanian Homes – Cary, NC
09.1999 - 03.2006
Bachelor of Science - Business Administration
Horry Georgetown Community College
North Carolina State Certified Residential Real Estate Appraiser - Residential Real Estate Appraisal
Wake Technical Community College
PROFESSIONAL STRENGTHS
- Solution-Oriented
- Highly Organized
- Detail Focused
- Strong Communication Skills
- Customer Focused
- Positive Team Player
- Self-Motivated
- Adaptable and Quick Learner
- Excellent Time Management
- Process Improvement Mindset