Jlynn Williams
Battle Creek,MI
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
8
8
years of professional experience
Work History
Fleet Mechanic
Modernistic
Plainwell, MI
08.2025 - Current
- Diagnosed and repaired mechanical issues in fleet vehicles, ensuring optimal performance and safety standards.
- Conducted routine maintenance on trucks, enhancing reliability and reducing downtime.
- Utilized diagnostic tools to identify engine problems, streamlining repair processes.
- Collaborated with team members to implement preventive maintenance schedules, improving fleet efficiency.
- Led initiatives to upgrade shop equipment, increasing overall productivity and safety compliance within the garage environment.
- Maintained open communication with drivers, promptly addressing mechanical concerns and scheduling necessary repairs.
- Customized vehicles to meet specific operational requirements, enhancing their utility and performance.
Airframe Mechanic
Duncan Aviation Inc.
Battle Creek, Michigan
10.2018 - 08.2025
- Carried out necessary repairs on landing gear components including brakes tires rims wheels shock absorbers.
- Maintained aircraft environmental systems, oxygen systems, fire extinguishing systems and utility systems.
- Inspected and verified dimensions and clearances of parts to verify conformance to factory specifications.
- Adjusted and repaired systems to meet manufacturers' performance specifications.
- Performed scheduled and unscheduled maintenance on aircraft airframes, engines and components in accordance with established standards.
- Planned work procedures using charts, technical manuals and experience.
- Used diagnostics and troubleshooting tools to identify failures and equipment issues.
- Inspected airframe components to ensure compliance with safety standards and regulations.
Customer Service Representative
Duncan Aviation Inc.
Battle Creek, MI
10.2023 - 07.2024
- Liaised between customers and retail buyers to expedite orders and meet customer demands.
- Maintained a high level of professionalism when dealing with difficult customers.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed positive relationships with customers through friendly interactions.
- Mentored junior team members and managed employee relationships.
- Provided accurate information about products and services to customers.
Restaurant Manager
Applebee's Grill + Bar
Battle Creek, MI
11.2022 - 06.2023
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Oversaw food preparation, production and presentation according to quality standards.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
Education
High School Diploma -
Harper Creek High School
Battle Creek, MISkills
- Aircraft maintenance
- Landing gear repair
- Environmental systems
- Troubleshooting techniques
- Employee training
- Team building
- Quality control
- Conflict resolution
- Financial management
- Time management
Languages
English
Full Professional
Timeline
Fleet Mechanic
Modernistic
08.2025 - Current
Customer Service Representative
Duncan Aviation Inc.
10.2023 - 07.2024
Restaurant Manager
Applebee's Grill + Bar
11.2022 - 06.2023
Airframe Mechanic
Duncan Aviation Inc.
10.2018 - 08.2025
High School Diploma -
Harper Creek High School