Jean Michel Filoria
Dover
Summary
Experienced with maintaining security and control within correctional facilities. Utilizes conflict resolution and de-escalation techniques to manage inmate behavior effectively. Strong understanding of legal and ethical standards, ensuring compliance and safety.
Overview
15
15
years of professional experience
Work History
Correctional Officer
Strafford County DOC
05.2018 - Current
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Conducted routine and emergency head counts.
- Train: Teach new officers how to perform tasks and techniques, and how to apply policies and procedures
- Supervise: Monitor new officers' activities and ensure they're performing their duties correctly
- Evaluate: Assess new officers' performance and provide feedback
- Guide: Provide guidance and assistance to new officers
- Recommend: Make recommendations on performance and behavior issues
- Advise: Provide technical advice on how to enforce laws and regulations
- Investigate: Detect, investigate, and resolve crimes
- Role model: Demonstrate strong ethics and integrity
Disc Jockey
DJ TatooRule Production
01.2010 - Current
- Engaged guests at special events by playing fun, lively songs and encouraging dancing.
- Communicated closely with clients to determine music styles best suited for wedding, bar mitzvah or other events.
Furniture Delivery Driver, Salesman
Rent A Center
05.2017 - 02.2018
- Loaded truck and properly secured items to prevent damage for deliveries.
- Improved customer satisfaction by providing professional, courteous service throughout the delivery process.
- Demonstrated strong attention to detail while inspecting furniture before delivery, identifying any defects or damages prior to departure from the warehouse.
- Coordinated with management on route adjustments as needed based on traffic conditions or other unforeseen circumstances.
Cable Installation Technician
Time Warner Cable
07.2016 - 10.2016
- Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
Customer Service Agent
Boost Mobile
05.2016 - 07.2016
- Clearly communicated product features and benefits, helping customers make informed decisions about their purchases.
Food Service Worker
Bojangles' Famous Chicken 'n Biscuits
03.2016 - 05.2016
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Education
College - 3 Years
Diesel Institute Of Haiti
Canape Vert, Haiti.04-2012
2 Years - Depannage D'ordinateur (Computer Troubleshooting)
Centre Technique De Saint Gerard
Carrefour Feuille, Haiti.06-2006
High School Diploma -
College Gilbert Albert
Port-au-Prince Haiti06-2003
Skills
- Field Training Officers are responsible for training newly hired Fellow Officers
Timeline
Correctional Officer
Strafford County DOC
05.2018 - Current
Furniture Delivery Driver, Salesman
Rent A Center
05.2017 - 02.2018
Cable Installation Technician
Time Warner Cable
07.2016 - 10.2016
Customer Service Agent
Boost Mobile
05.2016 - 07.2016
Food Service Worker
Bojangles' Famous Chicken 'n Biscuits
03.2016 - 05.2016
Disc Jockey
DJ TatooRule Production
01.2010 - Current
College - 3 Years
Diesel Institute Of Haiti
2 Years - Depannage D'ordinateur (Computer Troubleshooting)
Centre Technique De Saint Gerard
High School Diploma -
College Gilbert Albert
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