Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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J'Mar Johnson-Wright

Dayton,Ohio

Summary

Dynamic and results-driven professional with extensive experience as a Dock Forklift Driver at Central Transport, LLC. Proven track record in enhancing order accuracy and streamlining cargo handling processes. Skilled in material handling and committed to workplace safety, fostering teamwork and collaboration to achieve operational excellence.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dock Forklift Driver

Central Transport, LLC
04.2023 - 08.2024
  • Consistently met or exceeded performance metrics while adhering to workplace safety standards.
  • Collaborated with team members in coordinating tasks, maximizing productivity and maintaining a positive work atmosphere.
  • Increased accuracy in order fulfillment by verifying product quantities against invoices before loading onto trucks.
  • Supported warehouse operations by performing general labor tasks such as sweeping floors, cleaning equipment, and organizing storage areas.
  • Streamlined cargo handling processes by effectively prioritizing tasks based on shipment schedules.
  • Efficiently navigated narrow aisles while transporting products without causing damage or injury.
  • Assisted in inventory management, utilizing barcode scanners and computer systems for accurate recordkeeping.
  • Implemented best practices in material handling techniques resulting in reduced workplace accidents and increased overall safety.

Fixed Route Bus Driver

Greater Dayton Regional Transit Authority
11.2023 - 01.2024
  • Fostered an inclusive environment for all passengers regardless of race ethnicity gender age or ability status.
  • Boosted fuel efficiency through strategic driving techniques and careful route planning.
  • Collaborated with colleagues to develop strategies for improving service quality during peak hours or special events.
  • Kept detailed logs of daily activities including miles driven, stops made, passenger counts, incidents encountered, and other relevant information required by management or regulatory agencies.
  • Reduced potential hazards through proactive identification of road conditions requiring attention or repair requests.

Lift Truck Operator

Caterpillar
04.2023 - 10.2023
  • Reduced product damages by carefully maneuvering lift trucks in tight spaces and congested areas.
  • Assisted in inventory management, conducting regular stock checks using the lift truck to access high shelves.
  • Streamlined loading and unloading processes with efficient operation of lift trucks for various types of cargo.
  • Facilitated on-time delivery by quickly loading outbound shipments onto trailers with precision and care.
  • Assisted in training new employees on proper lift truck operation techniques, ensuring a skilled workforce within the company.
  • Demonstrated strong problem-solving skills while navigating complex warehouse layouts for successful material retrieval or placement tasks.
  • Contributed to achieving company goals by consistently meeting or exceeding daily productivity targets related to lift truck operations.
  • Upheld cleanliness standards within the warehouse environment by promptly removing debris or spilled materials that could impede safe lift truck movement.

Brewmaster

Refresco
10.2022 - 04.2023

Made Body Armor, Arizona, and Kirkland drinks using a number of different ingredients and different mechanical and technical tools. Updated and added new methods to making drinks more efficiently, safely, and in a timely manner. Also used a forklift to navigate the warehouse to restock ingredients and parts and tools used in daily job tasks.

  • Led tasting panels to ensure batch consistency and adherence to flavor profiles across all products.
  • Managed inventory of raw materials, ensuring consistent availability for production needs.
  • Maintained detailed records of brewing operations for future reference and regulatory compliance purposes.

Paper Machine Operator

Burrows Paper Corporation
05.2017 - 10.2018
  • Reduced downtime by performing routine maintenance on paper machine components and systems.
  • Trained new hires on proper operation procedures and safety guidelines, ensuring a skilled workforce capable of meeting production goals consistently over time.
  • Coordinated with quality control personnel to ensure adherence to industry standards and customer requirements for finished products.
  • Participated in plant audits, demonstrating compliance with regulations and a commitment to continuous improvement within the facility.

Customer Retention Specialist

Teleperformance USA
12.2017 - 04.2018
  • Implemented targeted outreach campaigns to re-engage inactive customers and boost repeat business.
  • Reduced churn rate by developing personalized retention strategies for high-risk clients.
  • Championed a company-wide initiative focused on creating a culture of exceptional customer service delivery across all departments.
  • Contributed to company growth by upselling additional products and services during support interactions.

Fountain Operator

Steak N Shake
03.2015 - 05.2016
  • Monitored equipment performance closely identifying any maintenance needs promptly reducing downtime.
  • Enhanced customer satisfaction by efficiently preparing and serving beverages and food items.
  • Adhered to strict hygiene standards, minimizing the risk of cross-contamination or foodborne illnesses.
  • Maintained a clean and organized workspace, ensuring a pleasant environment for patrons.
  • Collaborated with team members to deliver exceptional service during high-traffic periods.
  • Addressed customer inquiries promptly, demonstrating excellent problem-solving skills.
  • Served as a knowledgeable resource on menu items and ingredients, assisting customers in making informed choices based on dietary restrictions or preferences.

Cashier

Danbarry Cinemas
08.2015 - 11.2015

Customer help at front desk.

Cleaning recently used theater rooms.

Washing theater windows and signs.

Picking up, discarding, and taking out trash.

Unloading delivery trucks with theater tools, items, and goods.

Changing light bulbs.

Education

High School Diploma -

Northridge High School
Dayton, OH

No Degree - Mathematical Engineering , Computer Science

Bowling Green State University
Bowling Green, OH

Skills

  • Workplace cleanliness
  • Order picking
  • Shipping and receiving
  • Warehouse navigation
  • Adherence to regulations
  • Hazardous materials handling
  • Freight handling
  • Load planning
  • Weight distribution
  • Container inspection
  • Loading and unloading cargo
  • Pallet stacking
  • Dock safety procedures
  • Deadline compliance
  • Teamwork and collaboration
  • Problem-solving
  • General laborer
  • Safe driver
  • Team player
  • Punctual and reliable
  • Warehouse safety
  • Loading and unloading
  • Lift equipment operation
  • Verbal and written communication
  • OSHA workplace safety
  • Safety awareness
  • Material handling

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 5 in the development of Project Safety Net.
  • Determined forklift specifications with 99% accuracy.

Certification

Class B CDL

Languages

English
Full Professional

Timeline

Fixed Route Bus Driver

Greater Dayton Regional Transit Authority
11.2023 - 01.2024

Dock Forklift Driver

Central Transport, LLC
04.2023 - 08.2024

Lift Truck Operator

Caterpillar
04.2023 - 10.2023

Brewmaster

Refresco
10.2022 - 04.2023

Customer Retention Specialist

Teleperformance USA
12.2017 - 04.2018

Paper Machine Operator

Burrows Paper Corporation
05.2017 - 10.2018

Cashier

Danbarry Cinemas
08.2015 - 11.2015

Fountain Operator

Steak N Shake
03.2015 - 05.2016

High School Diploma -

Northridge High School

No Degree - Mathematical Engineering , Computer Science

Bowling Green State University