Jnaiah Miles
Houston,Texas
Summary
I am a result oriented new young professional that leverages strong communication skills. In which encourages staff to meet company set core objectives. A highly organized multitasking individual with the ability to oversee multiple tasks while making significant contributions to overall success. Hardworking, motivated, newly experienced employee who provides exceptional quality and knowledge to internal and external clients. Looking to grow years of experience in marketing, advertising, customer service, quality, or in a back-office capacity.
Diligent Bagger with hands-on experience in efficiently managing bagging operations and ensuring timely service. Proven ability to maintain accurate organization of products and contribute to smooth workflow. Demonstrated teamwork and adaptability to meet dynamic customer needs.
Overview
4
4
years of professional experience
Work History
Bagging Associate
HEB Grocery Store
Houston, TX
08.2025 - Current
- Efficiently bagged groceries ensuring customer satisfaction and quick service.
- Collaborated with team members to streamline bagging processes for improved efficiency.
- Assisted in training new associates on proper bagging techniques and safety protocols.
- Maintained cleanliness and organization of bagging area to promote a safe work environment.
- Adapted to peak hours by increasing speed while maintaining quality of service provided.
- Removed trash, swept, and mopped floors for professional appearance.
- Implemented best practices for bagging fragile items, reducing damage during transport to vehicles.
- Resolved customer inquiries regarding bagging services and product selections effectively.
- Help load groceries into customers' vehicles and assist with returning items to store shelves
- Monitored inventory of bags and supplies, notifying management of low stock levels promptly.
- Retrieved items for customers and verified prices.
- Handled fragile items with care, minimizing damages during the bagging process and increasing overall customer satisfaction.
- Answered customer inquiries and provided product guidance.
- Placed customer's purchased goods into bags, maximizing space while avoiding overloading.
- Retrieved grocery carts and baskets from lot and various site locations.
- Worked together with cashiers to guarantee customer satisfaction.
- Utilized strong organizational skills to keep track of multiple customer transactions at once, ensuring accurate and efficient bagging services were provided for each individual purchase.
- Assisted customers with special requests or accommodations pertaining to their purchases, going above and beyond in delivering exemplary service experiences for all visitors.
Front End Services TA
Walmart
San Antonio, TX
08.2023 - 05.2025
- Maintained cleanliness of front-end areas while monitoring loss controls and assisting customers with finding, reloading, and returning items promptly. Report complaints, defective products, services, within the front-end work areas. Delivered information on financial services and accurately processed financial services orders in a timely manner. Handle claims, returns, arrange and organize merchandise and supplies while identifying shrink and damages. Maintain safety of facility according to company policies and procedures by conducting safety sweeps. Correcting and reporting unsafe situations to facility management. Assist members by recognizing their requirements and providing support. Assist members with purchasing decisions, locating merchandise while resolving issues and concerns. Advertised products to customers to boost sales. and services. Provide guidance and support to members regarding member self-service technology. Process member purchases and assist members with payments according to company policies and procedures for different membership and payment types. Oversee member transactions utilizing registers and or self-checkout areas. Zone the area while arranging and organizing merchandise. Compliance with company policies, procedures, and standards of ethics and integrity by implementing related action plans. Collaborate with managers, co-workers, customers, and other business partners in identifying priorities, deadlines, and expectations. Carry out tasks by communicating progress and information to determine and recommend ways to address improvement opportunities. Adapting to and learning from change, difficulties, and feedback.
Crew Member
McDonalds
San Antonio, TX
06.2022 - 08.2022
- Engaged guests with welcoming greetings, took and served food orders accurately, and maintained cleanliness in the workspace and guest service area.
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Collaborated with team members to achieve daily sales goals and improve overall service speed.
Education
High School Diploma -
Oliver Wendell Holmes
San Antonio06.2023
Skills
- Bagging and carryout services
- Customer assistance
- Teamwork and collaboration
- Detail-oriented
- Quick reflexes
- Reliability and punctuality
- Time management
- Heavy lifting
- Restocking assistance
- Cart collection
- Safe lifting techniques
- Eager learner
- Problem-solving
- Pressure management
- Multitasking skills
- Merchandise handling
- Task prioritization
- Microsoft Office; (Outlook, Word, Excel, PowerPoint); Windows; Mac (Apple);
- Organizational abilities
Timeline
Bagging Associate
HEB Grocery Store
08.2025 - Current
Front End Services TA
Walmart
08.2023 - 05.2025
Crew Member
McDonalds
06.2022 - 08.2022
High School Diploma -
Oliver Wendell Holmes