J'nene Murray
Plummer,Idaho
Summary
Medical Administrative Assistant with over 19 years of experience in healthcare, banking and customer service, excelling in seamless coordination and communication across departments. Proficient in clinical administration and interpersonal communication, leveraging strong organizational skills to enhance patient flow and data accuracy. Passionate about advancing in finance and data entry with an eager willingness to learn new things.
Overview
20
20
years of professional experience
Work History
Medical Administrative Assistant
Marimn Health
Plummer, Idaho, United States
06.2024 - Current
- Coordinate patient appointments, enhancing scheduling
- Manage medical records, ensuring data integrity
- Facilitate cross-department communication, improving operations
- Conduct data entry, maintaining compliance and efficiency
Member Service Representative
Latah Credit Union
Plummer, Idaho
08.2016 - 04.2024
- Delivered exceptional customer service, fostering loyalty
- Streamlined processes, reducing wait times
- Coordinated resolutions, enhancing response efficiency
- Maintained transaction accuracy, ensuring compliance
Shift Lead
ZIPS DRIVE IN
Plummer, Idaho, United States
11.2010 - 03.2014
- Cultivated engagement, fostering community relationships
- Managed daily operations, ensuring customer satisfaction and repeat business
- Trained and mentored team members, boosting engagement and productivity
Paint Associate
The Home Depot
Marysville, Washington, United States
04.2010 - 08.2010
- Assisted customers with paint selection
- Resolved paint-related queries effectively
- Collaborated to streamline inventory management
- Provided expert advice on paint products
- Implemented color matching solutions accurately
Waitress
Harvest Moon Restaurant & Lounge
Rockford, Washington, United States
02.2009 - 09.2009
- Enhanced guest satisfaction through efficient service
- Managed cash transactions accurately
- Collaborated to maintain a welcoming environment
- Increased bar sales by serving beverages
- Improved dining experience by resolving issues
Store Cashier
Fred Meyer
Spokane Valley, Washington, United States
06.2007 - 10.2008
- Processed transactions swiftly
- Enhanced customer satisfaction
- Resolved customer issues
- Boosted store reputation
- Fostered customer loyalty
Pet Care Associate / Cashier
PetSmart
Spokane Valley, Washington, United States
08.2005 - 11.2007
- Assisted customers, enhanced loyalty
- Maintained clean habitats, ensured pet health
- Processed transactions, improved efficiency
- Developed feeding schedules, ensured nutrition
Education
Medical Administrative/Executive Assistant and Medical Secretary -
Alpine College
08.2008
Diploma -
Freeman High School
Freeman, Washington06.2003
Skills
- QuickBooks Online
- Analytical Mindset
- Client Interaction
- Problem Solving
- Communication Skills
- Office Administration
- Interpersonal Communication
- Time Management
- Organization Skills
- Deadline Management
- Appointment Scheduling
- Patient care and confidentiality
- Multi-line phone systems
- Payment collection and processing
- Medical Records Management
Timeline
Medical Administrative Assistant
Marimn Health
06.2024 - Current
Member Service Representative
Latah Credit Union
08.2016 - 04.2024
Shift Lead
ZIPS DRIVE IN
11.2010 - 03.2014
Paint Associate
The Home Depot
04.2010 - 08.2010
Waitress
Harvest Moon Restaurant & Lounge
02.2009 - 09.2009
Store Cashier
Fred Meyer
06.2007 - 10.2008
Pet Care Associate / Cashier
PetSmart
08.2005 - 11.2007
Medical Administrative/Executive Assistant and Medical Secretary -
Alpine College
Diploma -
Freeman High School