Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
20
20
years of professional experience
Work History
Sales Manager
American Signature Furniture
12.2022 - 05.2024
Assisted in the hiring, training and retaining of high quality team members.
Coached sales team on proper behaviors to drive sales results.
Lead weekly sales and training meetings.
Kept the sales team informed regarding product knowledge, selling skills and operational efficiencies.
Resolved customer issues quickly to close deals and boost client satisfaction.
Led a successful sales team by providing motivational coaching and performance-based incentives.
Store Manager
Badcock Home Furniture & More `
07.2015 - 09.2022
Built a new store from the ground up by hiring and training a capable team.
Kept inventories accurate with weekly audits to identify and reduce shrinkage.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Inducted into the President's Club for top sales producing stores.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Store Manager
Radio Shack
12.2008 - 04.2015
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed recruiting, hiring and training of team members.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
When the corporation went out of business, I oversaw the store closing and liquidation of assets
Logistics Executive
Target
05.2006 - 11.2008
Collaborated with sales and marketing teams to align logistical support with promotional campaigns, ensuring product availability during peak demand periods.
Directed shipping and receiving of wide range of products daily.
Coached a tem of 90+ member in best practice, making sure to meet important time lines.
Oversaw scheduling for day-to-day activities of transportation as well as warehouse employees and contractors..
Managed department inventories to identify unusual activities, excesses and fluctuations.
Balanced longer-term strategic goals with shorter-term plans that offered high-visibility results.
Store Manager
CVS Pharmacy
07.2004 - 05.2006
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Improved customer satisfaction through staff training in customer service and product knowledge.
Insured store & pharmacy compliance with state and federal regulations.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Developed a successful employee retention plan, reducing staff turnover rates significantly.
Education
Bachelor of Science - Business Administration
University of Wisconsin- Stout
Menomonie, WI
Skills
Relationship Building
Team Leadership
Sales team training
Staff Management
Staff Development
Rapport and relationship building
Goal Setting and Achievement
Empowers high-performing sales teams
KPI Tracking
Positive and upbeat
Self motivated
Languages
English
French
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Manager
American Signature Furniture
12.2022 - 05.2024
Store Manager
Badcock Home Furniture & More `
07.2015 - 09.2022
Store Manager
Radio Shack
12.2008 - 04.2015
Logistics Executive
Target
05.2006 - 11.2008
Store Manager
CVS Pharmacy
07.2004 - 05.2006
Bachelor of Science - Business Administration
University of Wisconsin- Stout
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