Summary
Overview
Work History
Education
Skills
References
Work Availability
Quote
Timeline
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JOSEPH HORVATH

JOSEPH HORVATH

Operations Supervisor
Canonsburg,PA

Summary

Versatile and dependable team leader ready to apply skills and professional experience to a new role. Successful at taking on routine and complex business challenges with resourceful approaches and a positive attitude. Offering the skills of a reliable support specialist and leader that blends interpersonal, organizational and business acumen to meet goals. Substantial interpersonal experience earning trust with diverse populations. Organized and disciplined to work independently or with team. History of bringing a client focused approach providing compassion and exemplary service. Recognized as a driven, dedicated and hardworking leader and team player with history of streamlining operations and increasing results.

Overview

25
25
years of professional experience
5
5
years of post-secondary education

Work History

OPERATIONS SUPERVISOR

CLEAResult, Inc.
BRIDGEVILLE, PA
01.2021 - Current
  • Project and process management of multiple energy efficiency programs for electric utility clients throughout Pennsylvania.
  • Ensure programs run smoothly on daily basis; addressing and resolving broad range of issues.
  • Scout, negotiate with & establish numerous trade allies and partnerships.
  • Internal and client-facing liaison and negotiator to clients, contractors and customers.
  • Manage internal operational standards and productivity targets.
  • Establish delivery and quality assurance with adherence to all program guidelines.
  • Provide data management for program, field & business development support.
  • Administer and execute policies, processes, and procedures that affect subordinate employees and work flow.
  • Coordinate and manage multiple phases of community events.
  • Salesforce, Excel, Microsoft Office, SharePoint
  • Hire, manage, develop and train staff, establish and monitor goals, conduct performance reviews and administer salaries for staff.

SENIOR ENERGY REPRESENTATIVE

CLEAResult, Inc.
BRIDGEVILLE
01.2020 - 11.2021
  • Conducted comprehensive residential energy audits
  • Provided input and status updates to program staff
  • Tracked company equipment, tools and technology to manage inventory
  • Acted as local, on-site program and company representative to customers and contractors to encourage participation in the program and overcome barriers
  • Partnered with retailers to provide incentives on high efficiency products and trained staff to sell
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business

SAFETY + BARTENDING + EVENT PREP

NOAH'S EVENT VENUE
CANONSBURG
08.2018 - 02.2020
  • Venue, staff & guest safety, resolve conflicts, tend to and back fast-paced bar and event setup flips.

BEHAVIORAL HEALTH RESOURCE COORDINATOR

CENTERVILLE CLINICS
WASHINGTON
01.2003 - 11.2014
  • Coordinated and oversaw multiple phases of recovery-oriented mental health and related services for hundreds of patients
  • Responsible for comprehensive assessments, documentation and data management, and collaboration with treatment teams
  • Direct communication with clients as well as local, county, and state agencies and organizations
  • Provided emergency on-call services including emergency response to cross-county hospitals.

PSYCHIATRIC TECHNICIAN

CENTERVILLE CLINICS
WAYNESBURG
01.1999 - 01.2003
  • Conducted therapeutic individual and group therapy sessions for children and adolescents while documented clients' progress and working with treatment teams to facilitate recovery
  • Observed and influenced clients' behaviors; communicating, teaching, counseling, and interacting.

Education

Bachelor of Science - Industrial And Organizational Psychology

California University of Pennsylvania
California, PA
08.1994 - 08.1999

Skills

    Salesforce

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References

Paul Binder, TanMar, Team Supervisor, 412.477.2619

Brean Fulller, CCI, Mental Health Supervisor, 724.322.0222

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

“Waste no more time arguing about what a good man should be. Be one.”
Marcus Aurelius

Timeline

OPERATIONS SUPERVISOR

CLEAResult, Inc.
01.2021 - Current

SENIOR ENERGY REPRESENTATIVE

CLEAResult, Inc.
01.2020 - 11.2021

SAFETY + BARTENDING + EVENT PREP

NOAH'S EVENT VENUE
08.2018 - 02.2020

BEHAVIORAL HEALTH RESOURCE COORDINATOR

CENTERVILLE CLINICS
01.2003 - 11.2014

PSYCHIATRIC TECHNICIAN

CENTERVILLE CLINICS
01.1999 - 01.2003

Bachelor of Science - Industrial And Organizational Psychology

California University of Pennsylvania
08.1994 - 08.1999

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JOSEPH HORVATHOperations Supervisor