
Dedicated and customer-focused professional with several years of retail experience and recent certification in phlebotomy. Proven ability to thrive in fast-paced environments, assist diverse customers, and resolve concerns with empathy and efficiency. Skilled in building rapport, handling transactions, and supporting team operations. Recently trained in venipuncture, specimen handling, and patient care, with a strong interest in transitioning into a healthcare setting. Brings excellent communication, attention to detail, and a passion for helping others to both retail and clinical roles.