Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Ashley Farias

Portland

Summary

Dedicated and customer-focused professional with several years of retail experience and recent certification in phlebotomy. Proven ability to thrive in fast-paced environments, assist diverse customers, and resolve concerns with empathy and efficiency. Skilled in building rapport, handling transactions, and supporting team operations. Recently trained in venipuncture, specimen handling, and patient care, with a strong interest in transitioning into a healthcare setting. Brings excellent communication, attention to detail, and a passion for helping others to both retail and clinical roles.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Product Flow Specialist

Best Buy
Portland
08.2025 - Current
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Followed packing procedures to prepare products for shipment accurately.
  • Collaborated with team members to enhance the customer experience.
  • Sorted and organized inventory to ensure easy accessibility and accuracy.

Sales Advisor

Best Buy
Portland
01.2024 - 07.2025
  • Processed transactions accurately using point-of-sale systems for efficient checkout.
  • Answered requests and concerns with friendly and knowledgeable service.
  • Identified customer needs and tailored solutions accordingly.
  • Stayed up-to-date on latest trends in sales promotions, product updates and service changes.

Guest Advocate

Target
Los Angeles
06.2024 - 09.2024
  • Assisted guests with product inquiries and store navigation.
  • Handled transactions efficiently at the checkout registers.
  • Resolved guest complaints with a focus on customer satisfaction.
  • Performed cashier duties such as processing payments, returns, and exchanges accurately.

Brand Ambassador

Aerie By American Eagle
Greenwich
10.2021 - 05.2023
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.
  • Collaborated with team members to maintain product displays and merchandising standards.
  • Fostered relationships with customers to build brand loyalty and community engagement.
  • Assisted customers with product inquiries and recommendations.

Education

Bachelor of Arts - Economics

Reed College
Portland, OR
05-2027

Skills

  • Makes logical conclusions from data or observations
  • Applies new knowledge to enhance work
  • Learns about new capabilities and limitations of technology to serve the business and customer
  • Consciously includes others with different perspectives than yourself
  • Builds a positive reputation with others
  • Applies insights from analysis to enhance their individual performance

Certification

NHCO Certified Phlebotomy Technician

References

  • Andrew Delgado, General Manager for Best Buy - (503) 309 - 5215

Timeline

Product Flow Specialist

Best Buy
08.2025 - Current

Guest Advocate

Target
06.2024 - 09.2024

Sales Advisor

Best Buy
01.2024 - 07.2025

Brand Ambassador

Aerie By American Eagle
10.2021 - 05.2023

Bachelor of Arts - Economics

Reed College
Ashley Farias