Benjamin Becker
Tacoma,WA
Summary
Through my years at Full Sail University and the many years I've worked for Best Buy, I have proven my ability to show tremendous work ethic. My extensive time with computers, inventory systems, and customer support shows clearly in the work that I do. I am able to quickly apply my knowledge to push through tasks, and be flexible enough to swiftly adapt to unfamiliar situations. These qualities make me versatile for everyday tasks, and shows in the quality of my work.
Overview
8
8
years of professional experience
Work History
Product Flow Specialist
Best Buy
10.2021 - 12.2024
- I am familiar with inventory management systems.
- Great work ethic, even in intense working conditions.
- Worked with customers directly to troubleshoot their online orders while providing excellent customer service.
- I am able to gracefully handle tough clientele and turn around negative experiences into positive ones.
Computer Sales Associate
Best Buy
05.2019 - 09.2021
- I have worked with customers in intense work environments while keeping a calm and professional demeanor.
- Highly knowledgeable of computer hardware and operating systems.
- Capable of recalling customers names and tastes to personalize their experiences.
- Skilled in troubleshooting client problems with quick resolutions.
Customer Service Representative
BestBuy
05.2017 - 02.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Education
Associate of Science - Computer Graphics
Full Sail University
Winter Park, FL06-2017
High School Diploma -
Firestone High School
Akron, OH06-2015
Skills
- Customer relations
- Data entry
- Networking
- Technical Support
- MS Office Suite
- Sales
- Computer Graphics
- Inventory Management
- Computer Hardware
- Merchandising
Timeline
Product Flow Specialist
Best Buy
10.2021 - 12.2024
Computer Sales Associate
Best Buy
05.2019 - 09.2021
Customer Service Representative
BestBuy
05.2017 - 02.2019
Associate of Science - Computer Graphics
Full Sail University
High School Diploma -
Firestone High School
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