Jo-Ann O'Reilly

Started as an entry level teller who achieved promotion to management within three years through training, determination and adaptability.

• Executed teller duties, ensuring accurate cash handling and ATM reconciliation.
• Supervised branch staff while emphasizing coaching and sales goal attainment.
• Identified business opportunities, implementing strategies that drove growth.
• Generated comprehensive reports for senior management daily, weekly, monthly, and quarterly.
• Coordinated with facilities and security teams to maintain a safe environment.
• Utilized Microsoft Suite (Word, Excel, Outlook, Teams), ADP scheduling, payroll, Horizon XE, and Chrome for efficient task management.