Jo-Ann White

Log daily work. Inspect micro chips under a microscope. ( each chip the size of salt). Grade chips and pack them to be shipped back to vendor. Train other employees to inspect each job per qualification.

• Inspected components for defects, ensuring compliance with specifications and quality standards.
• Maintained accurate inspection records and traceability documentation.
• Prepared reports detailing findings of inspections, investigations, and tests.
• Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.

• Designed custom cakes and decorated pastries to meet customer orders and store presentation standards.
• Managed daily bakery production flow to ensure timely completion of cake cases and special requests.
• Trained bakery staff on icing techniques, piping methods, and decorating consistency.
• Coordinated order fulfillment for custom cakes, verifying details, designs, and pickup schedules.
• Inspected finished cakes for quality, accuracy, and visual appeal before customer pickup.
• Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
• Kept work area safe and sanitized by washing utensils, tools, and countertops.
• Managed material inventory and ordered new materials when needed.
• Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
• Developed seasonal promotional offerings to boost sales during traditionally slow periods within the industry.
• Worked with clients to design custom cake decorations.
• Provided exceptional customer service through detailed consultations, leading to increased repeat business and referrals.