Hi, I’m
JO-ANNE ESPIRITU
Senior Loan Account Coordinator
Norwalk,CA.
Summary
Structured Account Coordinator with a proven track record of performance in a fast-paced work environment. Expertise in account management, loan processing, underwriting, and documentation. Methodical and communicative professional committed to delivering unparalleled internal support and achieving or exceeding daily goals by ensuring the efficient processing and timely funding of loans while maintaining high levels of customer service and compliance.
Overview
11
years of professional experience
2
Languages
Work History
Anchor Loans Inc
Senior Loan Account Coordinator
11.2021 - Current
Job overview
- Set up and complete loan submission packages, working with borrower from inception to close
- Overseeing a high-volume originator pipeline while keeping expected turn-time standards
- Preparing the loan estimates for the borrower as necessary on all loan structures
- Analyze documentation to ensure its’ completeness while upholding compliance with company policies, underwriting guidelines, and lending program requirements
- Maintain and upkeep internal data systems with new and existing loan information
- Handle any conditions sent from underwriting departments.
- Coordinate closing process with attorneys, title companies, Escrow, and internal departments
Create Good Restaurant Group, Inc
Accounting Assistant
03.2019 - 06.2020
Job overview
- Managed accounts payable, accounts receivable, and invoicing for 3 restaurants
- Coordinated, reviewed, and processed month-end closing, analysis, and reconciliation and assisted in streamlining accounting system through QuickBooks
- Tracked and updated monthly budget and expenses
- Compared projected budgeting reports with actual monthly income and expense statements
- Maintained relations and communication with partnering vendors
- Created weekly and monthly financial overviews of Companies business expense to present at monthly meetings.
Anchor Loans, Inc.
Senior Loan Processor
11.2014 - 11.2016
Job overview
- Evaluated approvals against established bank and government lending standards.
- Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
- Provided quick turnaround times to maintain fast-paced schedule.
- Prepared documents for underwriting by verifying client income, credit reports, and other information.
- Handled any conditions sent from underwriting departments.
SkyWest Airlines
Flight Attendant
03.2013 - 11.2014
Job overview
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Uphold cordial attitude to display company’s valued customer service
- Administer FAA regulations and protocol for pre/post flight checklists and passenger safety
- Demonstrate safety briefings by way of presentation and pronouncement
- Liaison between passengers and pilots of addressing questions, concerns, and information.
YOJIE JAPANESE RESTAURANT, INC
Administrative Assistant/Training and Development Specialist
10.2012 - 02.2013
Job overview
- Developed official training program for existing and succeeding franchisees
- Regimented in house training programs
- Managed inventory of supplies, cash balance, purchase orders
- Oversaw staff and compliance of standard operations
Education
California State University - Long BeachLong Beach, CA
Bachelor of Science from Business Administration And Management
University Overview
- 3.67 GPA
- Relevant Coursework: Administration & Excel
- Extracurricular Activities: Governor and Educator of Kappa Psi Epsilon
Skills
Account oversight
Timeline
Senior Loan Account Coordinator
Anchor Loans Inc
11.2021 - Current
Accounting Assistant
Create Good Restaurant Group, Inc
03.2019 - 06.2020
Senior Loan Processor
Anchor Loans, Inc.
11.2014 - 11.2016
Flight Attendant
SkyWest Airlines
03.2013 - 11.2014
Administrative Assistant/Training and Development Specialist
YOJIE JAPANESE RESTAURANT, INC
10.2012 - 02.2013
California State University - Long Beach
Bachelor of Science from Business Administration And Management
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