Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jessica Franks

Florence

Summary

Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Overview

18
18
years of professional experience

Work History

Senior Account Coordinator

BM2 Freight Services
Covington
08.2023 - Current
  • Managed movement, sorting and loading of supplies to keep deliveries on schedule.
  • Analyzed data to identify cost savings opportunities in the logistics process.
  • Supported development of training materials and technical manuals for new team members.
  • Monitored compliance with safety regulations and quality standards during transport operations.
  • Explained proposed solutions to customers and management through oral presentations and written proposals.
  • Organized purchase and delivery of materials needed for various contracts.

Senior Accounting Clerk

Restaurant Management Inc
Norwood
09.2017 - 08.2023
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

Billing Disputes Expert

Citi Bank Corporate
Florence
09.2006 - 08.2017
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Updated and maintained databases with current information.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

Simon Kenton High School
Independence, KY
06-2004

Skills

  • CRM software
  • Performance analysis
  • Account retention
  • Account oversight
  • Research expertise
  • Account supervision
  • Quality control
  • Account management
  • Customer service
  • Order management
  • Relationship building
  • Troubleshooting and problem resolution
  • Customer retention
  • Teamwork and collaboration
  • Time management

References

References available upon request.

Timeline

Senior Account Coordinator

BM2 Freight Services
08.2023 - Current

Senior Accounting Clerk

Restaurant Management Inc
09.2017 - 08.2023

Billing Disputes Expert

Citi Bank Corporate
09.2006 - 08.2017

High School Diploma -

Simon Kenton High School

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Jessica Franks