Jo Cruz
Fort Rucker,AL
Summary
Dynamic professional with a strong background in team leadership and risk assessment from the US Army. Proven ability to enhance operational effectiveness and maintain equipment. Recognized for exceptional teamwork and first aid proficiency, consistently achieving mission objectives while fostering a cohesive environment. Committed to delivering results in high-pressure situations.
Overview
9
9
years of professional experience
Work History
Infantryman
US Army
09.2019 - Current
- Conducted tactical operations to achieve mission objectives in diverse environments.
- Collaborated with team members to enhance unit cohesion and operational effectiveness.
- Executed training exercises to improve individual and team combat readiness.
- Maintained and operated advanced weaponry and equipment to ensure mission success.
- Adhered to safety protocols while executing high-pressure tasks in dynamic settings.
- Led small teams during field operations, fostering communication and teamwork skills.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
Parts Specialist/ Driver Specialist
Oreily's Auto Parts
Laredo, TX
09.2018 - 09.2019
- Assisted customers in identifying and selecting automotive parts, enhancing service delivery and customer satisfaction.
- Managed inventory levels, ensuring timely restocking of essential parts to meet customer demand.
- Utilized point-of-sale systems to process transactions accurately and efficiently, maintaining cash register integrity.
- Conducted regular audits of stock locations, improving organization and reducing retrieval time for parts.
Sales Associate
Banana Republic
Laredo, TX
11.2017 - 01.2018
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards, ensuring displays aligned with brand guidelines.
- Processed transactions accurately using point-of-sale systems to ensure efficient checkout experiences.
- Collaborated with team members to achieve sales goals through effective communication and teamwork.
Crew Member
McDonald's
Laredo, TX
01.2017 - 01.2018
- Delivered exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely and efficiently, maintaining high standards of food quality.
- Collaborated with team members to streamline order processing, reducing wait times for customers.
- Trained new crew members on operational procedures and safety protocols, fostering a cohesive work environment.
- Assisted in inventory management by monitoring stock levels and communicating needs to management effectively.
- Adapted quickly to changing priorities during peak hours, demonstrating flexibility in task management.
Education
No Degree - Homeland Security
American Military University
Ranson, WV08.2028
High School Diploma -
Raymond & Tirza Martin High School
Laredo, TX05.2019
Skills
- Team leadership
- Assessing risks
- Teamwork and loyalty
- First aid proficiency
- Maintaining equipment
- Physical fitness
Languages
Spanish
Native or Bilingual
Timeline
Infantryman
US Army
09.2019 - Current
Parts Specialist/ Driver Specialist
Oreily's Auto Parts
09.2018 - 09.2019
Sales Associate
Banana Republic
11.2017 - 01.2018
Crew Member
McDonald's
01.2017 - 01.2018
No Degree - Homeland Security
American Military University
High School Diploma -
Raymond & Tirza Martin High School