Jo Dalton
Englewood,FL
Summary
Dynamic arcade floor manager with proficiency in staff development and cash management.
Overview
4
4
years of professional experience
Work History
Arcade floor manager
Queen Bee
North Port, Florida
10.2024 - 04.2025
- Supervised daily floor operations, optimizing staff scheduling and service efficiency.
- Trained new employees on company policies and customer service standards.
- Managed cash register operations to ensure seamless customer transactions.
- Oversaw cashier team, guaranteeing effective service and support delivery.
- Instructed new cashiers on procedures, policies, and customer service practices.
- Sorted and organized currency for precise counting and processing.
- Operated counting machines to enhance cash handling processes.
- Verified cash amounts against records to maintain accuracy.
Arcade Supervisor
Tiffany square bingo
Englewood, Florida
10.2021 - 12.2023
- Supervised daily operations of arcade games and activities, ensuring seamless customer experiences.
- Trained staff on game maintenance and customer service standards to enhance operational efficiency.
- Managed cash register operations, promptly resolving discrepancies to maintain financial accuracy.
- Conducted regular audits of cash drawers, ensuring compliance with established protocols.
- Oversaw training of cashiers on proper cash handling procedures, promoting best practices.
Server
Riccaltinis
Grove City, FL
02.2021 - 10.2021
- Provided prompt and friendly service to enhance guest dining experiences.
- Managed customer orders efficiently using point-of-sale systems.
Education
High School Diploma -
Venice High
Venice, FL06-1984
Skills
- Staff training and development
- Cash management
- Operational oversight
- Customer service excellence
- Schedule coordination
- Financial auditing
Timeline
Arcade floor manager
Queen Bee
10.2024 - 04.2025
Arcade Supervisor
Tiffany square bingo
10.2021 - 12.2023
Server
Riccaltinis
02.2021 - 10.2021
High School Diploma -
Venice High