Jo Hollern
Weidman,MI
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
18
18
years of professional experience
Work History
Claims Specialist
Eydent Insurance Services
Mount Pleasant, MI
05.2006 - Current
- Provided customer service by responding promptly to inquiries from claimants regarding their benefits or coverage.
- Resolved disputes between claimants and providers through negotiation.
- Processed claims for payment or forwarded to appropriate personnel for further investigation
Education
High School Diploma -
Bath High School
Bath, SD06-1977
Skills
- Coverage Assessments
- Documentation Review
- Claims Processing
- Claims Investigation
- Policy Interpretation
- Insurance Knowledge
- Data Entry
- Teamwork and Collaboration
- Customer Service
- Insurance Terminology
- Understanding of Medical Terms
- 10-Key Touch
- Coverage Determination
- Paperwork Processing
- Outstanding Clerical Abilities
- Attention to Detail
- Medical Terminology
Timeline
Claims Specialist
Eydent Insurance Services
05.2006 - Current
High School Diploma -
Bath High School
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