Joan Alvarez

• Coordinated with warehouse staff to ensure timely order fulfillment and delivery.
• Collaborated with customer service team to resolve shipping issues and provide timely updates to clients.
• Reviewed order data to verify transactions and shipping dates.
• Reduced shipping errors by implementing a thorough quality control system for outgoing orders.
• Scanned and labeled outbound orders
• Receiving of inbound orders
• Checked drivers in and out of building
• Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
• Managed multiple priorities, consistently meeting or exceeding deadlines for shipment dispatches.
• Established strong relationships with carriers, enabling prompt resolution of any logistical challenges that arose during transit.

Was a stay at home mom and provided child care services to friends and family

• Disinfected and mopped bathrooms to keep facilities sanitary and clean.
• Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
• Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
• Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
• Maintained a spotless environment for guests through diligent daily housekeeping tasks.
• Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
• Disposed of trash and recyclables each day to avoid waste buildup.
• Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.