Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Joan Mario Batista

Miami

Summary

Customer/Client focused professional with roughly 3 years of experience in various settings, learned to maintain professionalism under any given circumstances. I always look for the positive in a situation to put the person in front of me at ease. Attentive to what is in front of me, and I am always looking for a way to learn something new I could implement in a future setting

Overview

4
4
years of professional experience

Work History

Autozone Employee/Manager

Dayli Zamora
10.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.


Part Time Associate, Mania Jeans

Adva Ben-Yakur
04.2023 - 09.2023
  • Did all around work, including: customer service, cashier, janitor, stocker, inventory checker.
  • Showed me most importantly how to deal with all types of customers and how to satisfy the needs of each individual.
  • Helped me figure out how to time manage and work on limited time.

Mary Perez

Party Planning Assistant
07.2021 - 03.2023
  • Maintained a high level of professionalism and calmness with all personnel even in high-stress situations
  • Transported tables and chairs to and from customer locations
  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Used discretion and good judgment when it came to using company materials and supplies

Clean Up Crew

Ross Restomod
12.2022 - 12.2022
  • Work was efficiently done between a group including myself
  • Showed leadership roles when a problem arose
  • Cleaned floors, wiped down glass entryways, and collected trash were among the daily checklists i completed throughout the garage
  • Main contributor to the organizing part when it came to relocation to a warehouse

Education

High School -

John A. Ferguson Senior High School
06.2024

No Degree - Pre-Nursing

Miami Dade College
Miami, FL
08-2026

Skills

  • Communication Skills
  • Microsoft Office
  • Exceptional time management skills
  • Easy to stay on task
  • First Aid/CPR Certified
  • Bilingual

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

  • Gym Workouts
  • Passionate about balancing physical health with mental and emotional wellness
  • Trying new hobbies to gain different skills across all fields

Timeline

Autozone Employee/Manager

Dayli Zamora
10.2023 - Current

Part Time Associate, Mania Jeans

Adva Ben-Yakur
04.2023 - 09.2023

Clean Up Crew

Ross Restomod
12.2022 - 12.2022

Mary Perez

Party Planning Assistant
07.2021 - 03.2023

High School -

John A. Ferguson Senior High School

No Degree - Pre-Nursing

Miami Dade College

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