Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ricardo Lesteiro

Plant City

Summary

Nissan Master Technician

ASE Master Automobile Mechanic Certifications.

ASE Advance Level and small diesel engines Certifications

Two Section 609 of federal clean air act certifications.

Motorist Assurance Program certification.

Nissan Shop Team leader, foreman experience.

Heavy transport vehicle electrical and hydraulic systems knowledge.








Overview

32
32
years of professional experience
1
1
Certification

Work History

Autozone Commercial Sales Manager

Autozone
04.2024 - Current

Run Commercial sales department, sell automobile parts to auto repair businesses including major dealerships.

Service Advisor

Jenkins Nissan
01.2024 - 03.2024
  • Enhanced customer satisfaction by providing timely and accurate service recommendations.
  • Streamlined appointment scheduling for improved efficiency and increased daily appointments.
  • Reduced wait times with efficient coordination of service tasks among technicians.
  • Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
  • Provided advise on vehicle maintenance


Owner

Lesteiro Automotive Repair.
01.2011 - 08.2022

Maintained a ASE Master Automobile, Advanced Level and Service Advisor Certification as well as Motorist Assurance Program certification Status.


Increased customer satisfaction by implementing efficient business processes and providing exceptional service.


Achieved a Five Star reviewed Business on Google, Shure Critic and other platforms.


Highly commended for our service to the residents of Hillsborough County, for having and maintaining a business that adds to the financial well-being of Florida and for our willingness to participate in social betterment activities.


Businesses accredited in the top 17 best reviewed Auto Repair Shops in Tampa, by Expertise.com.


  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Expanded product offerings by researching market trends and identifying potential growth opportunities.
  • Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decision making.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

Master Technician , Team Leader

Courtesy Nissan Of Tampa
07.2003 - 10.2010

As a ASE Advanced Level Master technician, Nissan Master and GTR certified technician, Improved vehicle performance by conducting comprehensive diagnostics and identifying root causes of issues, specially on electric and Control Area Network (CAN) systems.


Selected and send candidates technicians for Nissan training school.


Oversee essential tools and shop equipments maintenance and repairs.


Earned multiple Nissan Owner First Awards for fixing their vehicles right the first time.


  • Increased customer satisfaction through providing timely and accurate repairs, maintaining a high standard of workmanship.
  • Maintained a safe working environment by adhering to company safety protocols and industry best practices.
  • Enhanced team efficiency by assisting coworkers with complex tasks and sharing technical knowledge.

Service Technician

Tuffy Automotive
05.1998 - 07.2003

Performed automobile repairs and maintenance

Shop foreman.


.

Automobile Technician

Hugo Auto Repair
02.1992 - 04.1998

. Performed vehicle repairs and maintenance as well as purchasing parts.


Education

High School Diploma -

Technical Career Institute In Ciego De Ávila Cuba.
Ciego De Ávila Cuba
06.1987

Skills

  • Computerized Automobile, CAN systems,
  • Previously ASE Master certification over 25 years of certifications, Service Advisor ASE certification, ASE Advance level certified, Nissan Master and GTR Certification, MAP certification, Refrigerants recycling and recovery certifications Under section 609 of the Federal Clean Air Act
  • Electrical diagnostics And repairs
  • Electrical DC and AC current failure diagnosis and repairs
  • Electronics Testing Proficiency
  • Inspection skills
  • Use of Multimeter and Scope analyzers
  • Attention to detail
  • Mechanical Component, System Testing and repair
  • Fluid Services
  • Team Collaboration
  • Welding and fabrication
  • Relaying Complex Information
  • Steering and Suspension systems
  • Drive train safety and operational inspections
  • Alignment Services
  • Brake systems diagnosis and repairs
  • Installing equipment
  • Hybrid Systems
  • Brake safety inspection and repairs
  • Wheel and Tire inspection and service
  • Battery testing, charging and Changing
  • Engine, Battery Cooling diagnosis and repairs
  • System Retrofitting
  • Gasoline and Small Diesel Engines certified repair
  • In-Depth Mechanical and electrical Knowledge
  • Vehicle Hydraulic Systems diagnosing and repairs
  • Emissions Controls knowledge
  • Basic knowledge on Solar charging, LifePo4 batteries, calculations of systems to integrate into a building
  • Electrical DC and AC System Maintenance
  • Estimating costs
  • Schematic reading
  • Replacing parts
  • I can calculate AC electric loads to size wires based on amperage load and distance, distribute circuits and properly balance a whole house or building 120V and 240V Load Center
  • Hardworking and Dedicated
  • Scheduled Maintenance Planning
  • Multitasking and Organization
  • Complaint resolution
  • Client rapport
  • Sales expertise
  • Excellent Communication
  • Service Scheduling
  • Chemical disposal
  • Safety Inspection of vehicles
  • Safe Chemical Handling
  • Team Player
  • Preventive maintenance services
  • Issue Resolution
  • Continuous Improvement Mindset
  • Work Planning and Prioritization
  • Hand and power tools
  • Strong Work Ethic
  • Problem-Solving

Certification

ASE Master Technician.

ASE advance level technician

ASE Refrigerants Recycling and Recovery certification.

ASE Service advisor Certification.

Motorist Assurance program certification.

Kamaz trucks Electrical systems certified.

Nissan of North America Master Technician certified.


Some of the ASE certifications are not up to date.








Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Autozone Commercial Sales Manager

Autozone
04.2024 - Current

Service Advisor

Jenkins Nissan
01.2024 - 03.2024

Owner

Lesteiro Automotive Repair.
01.2011 - 08.2022

Master Technician , Team Leader

Courtesy Nissan Of Tampa
07.2003 - 10.2010

Service Technician

Tuffy Automotive
05.1998 - 07.2003

Automobile Technician

Hugo Auto Repair
02.1992 - 04.1998

High School Diploma -

Technical Career Institute In Ciego De Ávila Cuba.
Ricardo Lesteiro