Joan Benner
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
33
33
years of professional experience
1
1
year of post-secondary education
Work History
Dental Assistant/Receptionist
Dr Thomas McKee
Allentown
06.2013 - 01.2016
- Coordinated patient appointments and schedules to optimize clinic workflow.
- Educated patients on oral hygiene practices and post-treatment care.
- Assisted the dentist during various treatments and procedures seamlessly.
- Prepared patients for dental procedures and examinations to ensure comfort and readiness.
- Sterilized instruments and organized workspace to uphold safety and hygiene standards.
Dental Office Manager
Dr Timothy Solan
Whitehall
08.1982 - 08.2012
- Managed daily operations of dental office and patient scheduling.
- Oversaw inventory management and ordering of dental supplies.
- Coordinated staff meetings and training sessions for team development.
- Assisted dentist with various procedures
Adoption Business Owner
Precious Angels Adoption
Bethlehem
06.2009 - 06.2012
- Founded and managed adoption services for vulnerable children and families.
- Developed policies and procedures to ensure compliance with adoption regulations.
- Coordinated with social workers to conduct home studies for prospective adoptive families.
- Built relationships with community organizations to promote adoption awareness
- Facilitated connections between birth parents and adoptive parents through counseling sessions.
- Worked with adoption attorneys to complete the process
Education
License - Real Estate Salesperson
Scott White Real Esrate Institute
Bethlehem , PA 05.2004 - 08.2004
Certificate - Dental Assistant
Lehigh Carbon Community College
Schnecksville, PA 08.1980 - 06.1981
Catasauqua High School
Catasauqua, PASkills
- Organized and efficient
- Excellent communication skills
- Basic computer knowledge
- Willingness to learn
Timeline
Dental Assistant/Receptionist
Dr Thomas McKee
06.2013 - 01.2016
Adoption Business Owner
Precious Angels Adoption
06.2009 - 06.2012
License - Real Estate Salesperson
Scott White Real Esrate Institute
05.2004 - 08.2004
Dental Office Manager
Dr Timothy Solan
08.1982 - 08.2012
Certificate - Dental Assistant
Lehigh Carbon Community College
08.1980 - 06.1981
Catasauqua High School