Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Assessments
Additional Information
Timeline
CustomerServiceRepresentative
Joan Brewer

Joan Brewer

HR Business Management Healthcare
Middleburg,FL

Summary

Dedicated Medical Biller/Administrator with a proven track record of delivering high-quality work efficiently. Skilled in bookkeeping and clerical tasks, ensuring precision and attention to detail in all responsibilities. Experienced office administrative professional with 8 years of experience supporting executives, demonstrating reliability and motivation in all tasks undertaken.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Learning coach

Connections Academy
08.2016 - Current
  • Facilitated academic growth for students from Kindergarten through 12th grade.

Silver Ambassador

Plexus Worldwide
12.2015 - Current
  • Operated successful business focused on product promotion.

Cleaner

Self Employed
06.2013 - 06.2014
  • Ensured cleanliness of stairways and hallways through sweeping and mopping.

Fiscal Assistant II

DUVAL COUNTY HEALTH DEPARTMENT
04.2010 - 08.2010
  • Liaised with providers to discuss rebilling and reimbursement status for account resolution.

Pre-Construction Cleaner

ENVIRONMENTAL SERVICES LLC
01.2003 - 12.2005
  • Dusted and wiped clean office furniture, fixtures, and window sills.

Cashier

PILOT TRAVEL CENTER
01.2000 - 01.2003
  • Managed overnight store operations, including staff assignments and production lists.

Cashier/Supervisor

STARVIN MARVIN/SPEEDWAY TRAVEL CENTER
01.1989 - 01.2000
  • Delegated tasks to team members to enhance productivity and supervised employees per shift, ensuring adherence to safety and sanitation guidelines.

Education

Masters - HR

Everglades University
Boca Raton, FL

ASSOCIATE OF SCIENCE - MEDICAL BILLING

Everest University
Orange Park, FL

Bachelors in Business Administration - Management in Business Administration

Everglades University
Boca Raton, FL
12.2024

Skills

  • Cashiering
  • Windows
  • Documentation review
  • Medical billing
  • Microsoft Office
  • Recruiting
  • Vital Signs
  • Customer service
  • Home care
  • Supervising experience
  • Anatomy knowledge
  • Medicare
  • Clerical experience
  • Time management
  • Medical scheduling
  • ICD-10
  • Organizational skills
  • Data entry
  • Data collection
  • Medical office experience
  • Transcription
  • Insurance verification
  • Physiology knowledge
  • Medical records
  • Inventory control
  • Computer networking
  • Typing
  • Sales
  • Warehouse experience
  • Bookkeeping
  • Medical coding
  • Cleaning
  • Financial services
  • Database management
  • Analysis skills
  • Public health
  • EMR Systems
  • Environmental services
  • Computer skills
  • Leadership
  • Communication skills
  • Commercial cleaning
  • English
  • Medical terminology
  • Schedule management
  • Customer support
  • Computer operation
  • HIPAA
  • ICD-9

Certification

  • Food Handler Certification
  • Pharmacy Technician Certification
  • Driver's license

Additional Information

Diplomas

Assessments

  • Protecting patient privacy — Proficient
  • February 2022
  • Understanding privacy rules and regulations associated with patient records
  • Full results: Proficient
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I am currently working on my Bachelor's in Business Management.

Timeline

Learning coach

Connections Academy
08.2016 - Current

Silver Ambassador

Plexus Worldwide
12.2015 - Current

Cleaner

Self Employed
06.2013 - 06.2014

Fiscal Assistant II

DUVAL COUNTY HEALTH DEPARTMENT
04.2010 - 08.2010

Pre-Construction Cleaner

ENVIRONMENTAL SERVICES LLC
01.2003 - 12.2005

Cashier

PILOT TRAVEL CENTER
01.2000 - 01.2003

Cashier/Supervisor

STARVIN MARVIN/SPEEDWAY TRAVEL CENTER
01.1989 - 01.2000

Masters - HR

Everglades University

ASSOCIATE OF SCIENCE - MEDICAL BILLING

Everest University

Bachelors in Business Administration - Management in Business Administration

Everglades University