Joan Camacho
Target
PITTSFIELD,MA
2
Languages
12
years of professional experience
Experienced retail leader with strengths in customer service, cash handling, and team coaching. Proven ability to support operations, resolve issues, and keep front-end teams productive.
Work History
Team Member
1 Year 11 Months- Managed daily operations in market, presentation, and fulfillment areas.
- Replenished inventory, merchandised products, set prices, and fulfilled online orders to maintain stock availability and enhance product visibility.
- Assist guests with product questions and service concerns.
- Collaborated with team members and leaders to prioritize workload, meeting daily operational goals effectively.
Front End Manager
6 Years- Supervised and trained front-end employees, prepared staff schedules, and delegated responsibilities to enhance team efficiency.
- Managed customer concerns and complaints to ensure customer satisfaction and maintain smooth front-end operations.
- Prepared operational reports and managed employee documentation, including performance evaluations and memos to support staff development.
- Prepared operational reports and handled employee documentation, including performance evaluations and written memos.
- Oversaw store operations and resolved employee, customer, and operational issues.
Team Member
3 Years 4 Months- Delivered customer service for pawn and retail transactions, ensuring accurate cash register balance daily.
- Assessed products offered for pawn, explained transaction terms, and handled transactions accurately.
- Evaluated gold items for authenticity and helped determine appropriate loan offers.
- Organized records and ensured secure handling of cash and merchandise to maintain operational integrity.
Education
BBA - Management
High School Diploma
Skills
Customer Service
Cash Handling
Cash Management
Inventory Control
Product Presentation
Retail Operations
Team Leadership
Team oversight
Shift Coordination
Employee Coaching
Problem-Solving
Supplier Relations
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Team Member
Target
11.2024 - CurrentRead More
Front End Manager
Supermax
05.2018 - 05.2024Read More
Team Member
Oro Centro
05.2014 - 09.2017Read More
Northbridge University
BBA from Management
Read More
Ruth Evelyn Cruz Santos
High School Diploma
Read More