Joan Colbert
Writer/Editor
Daytona Beach,FL
Summary
Primarily, 29 years as Software Quality Assurance and Senior Technical Writer and Editor.
More recently, hardworking Floral Clerk well-versed in caring for plants and cut flowers, monitoring inventory and restocking displays. Also, K-12 substitute teacher - dependable with good interpersonal and conflict resolution skills.
Overview
38
38
years of professional experience
Work History
Floral Clerk
Jay C Food Store
06.2021 - 09.2022
- Unboxed, tagged and placed products in attractive displays to catch attention of patrons upon entering store.
- Maintained freshness of cut flowers and potted plants
- Assisted in other store areas as requested.
K-12 Substitute Teacher
Washington Community Schools
10.2015 - 08.2022
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Upheld classroom routines to support student environments and maintain consistent schedules.
Software Quality Engineer, Senior Technical Writer
IBM, Loral And Lockheed Martin
07.1984 - 03.2013
- Recommended changes and corrections to developers for optimal software performance and usability.
- Audited functions within software development programs. Held security clearances for 15 years.
- Much editing of technical documentation and writing of regular reports.
- Proofread copy written by colleagues to correct spelling, punctuation and grammar.
- Collaborated with QA analysts to establish, meet and maintain quality assurance thresholds based on best-practice tools.
Education
BA English - Literature And Language
Gettysburg College
Gettysburg, PA05.1979
Skills
- Coached individuals and groups for better writing
- Edited technical writing for concise, clear wording
- Audited for process improvement
- Gained floral and plant knowledge
- Assisted floral shop lead
- Performed K-12 classroom control and encouragement to aid learning
Timeline
Floral Clerk
Jay C Food Store
06.2021 - 09.2022
K-12 Substitute Teacher
Washington Community Schools
10.2015 - 08.2022
Software Quality Engineer, Senior Technical Writer
IBM, Loral And Lockheed Martin
07.1984 - 03.2013
BA English - Literature And Language
Gettysburg College
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