Joan Crowe
Lisle,IL
Summary
Hardworking employee customer service,multitasking, and time management abilities. Ability to work in a fast-paced, competitive environment. Devoted to giving every customer a positive and memorable experience.
Overview
25
25
years of professional experience
Work History
Warehouse Package Handler
Amazon
Aurora, IL
12.2021 - Current
- Assisted in loading delivery trucks with prepared packages.
- Scanned and sorted packages according to destinations and service type using handheld scanner.
Territory Sales Representative
Amscan
Elmsford, NY
04.1999 - 08.2020
- Provided retail outlets with consumer goods from leading manufacturer and distributor of party items including tableware, accessories, decorations and costumes.
- Presented products and services to prospective customers.
- Maintain and organized sales data, targets, pricing,and forecasts.
- Increasing share of shelf/volume per account
- Developed relationships with key decision makers at target accounts.
- Managed inventory levels effectively across the assigned region.
- Attended industry conferences and trade shows to stay up-to-date on market trends.
- Resolved customer complaints in a timely manner, ensuring customer satisfaction.
- Monitored competitors' activities and pricing strategies within the assigned territory.
- Provided training to existing customers on product usage, implementation and upgrades.
- Negotiated contracts with customers to ensure favorable terms for both parties.
- Collaborated with customers to create mutually rewarding and lucrative partnerships.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Reset store displays for special events and seasonal merchandise changes.
Education
Immaculate Conception High School
05-1986
Skills
- Full-Cycle Sales Process
- Problem-Solving abilities
- Contract Negotiation
- Organization Skills
- adaptability and flexibilities
- Salesforce
- Microsoft
Timeline
Warehouse Package Handler
Amazon
12.2021 - Current
Territory Sales Representative
Amscan
04.1999 - 08.2020
Immaculate Conception High School