Brackston Jacoby
Westminster,CO
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic and adaptability, excelling in dynamic environments. Proven ability to work independently and rapidly acquire new skills.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative/Warehouse Inventory Specialist
Northglenn Winlectric
Denver, CO
10.2017 - 03.2025
- Delivered superior customer support to improve account retention rate.
- Established relationships with key decision makers at target companies.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
- Assisted in resolving customer complaints in a prompt manner.
- Identified customer needs by asking questions and advising on best solutions.
- Responded promptly to customer inquiries and resolved issues to ensure customer satisfaction.
- Assisted customers with returns, refunds, cancellations.
- Communicated with suppliers regarding pricing, ordering, returns.
- Identified unproductive inventory for disposition, optimizing stock productivity.
Operations Manager
Colorado Electric Supply
Boulder, CO
02.2013 - 10.2017
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Addressed customer concerns with suitable solutions.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Prepared staff work schedules and assigned team members to specific duties.
- Maintained accurate inventory records to track stock levels and minimize costs.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Education
High School Diploma -
Northglenn High School
Northglenn, COSkills
- Teamwork
- Stock management
- Data entry
- Customer service
- Multitasking
- Forklift operation
- Process improvement
- Attention to detail
- Friendly, positive attitude
- Effective communication
- Product knowledge
- Sales and negotiation
- Order processing
- Quoting
- Organizational skills
- Full-cycle sales process
Timeline
Inside Sales Representative/Warehouse Inventory Specialist
Northglenn Winlectric
10.2017 - 03.2025
Operations Manager
Colorado Electric Supply
02.2013 - 10.2017
High School Diploma -
Northglenn High School