Joshua Luna
Douglasville
Overview
6
6
years of professional experience
Work History
Inside Sales/inventory Specialist
ABC SUPPLY
Atlanta
12.2023 - Current
- Responsible for checking shipments going in and out of the company
- Ensuring that all orders are delivered correctly
- Understanding customer needs and requirements
- stepped in to manage the delivery team and resolve customer concerns in the absence of the Dsm
- Monitored fleet maintenance schedules and vehicle inspections to ensure readiness & safety
- provide bilingual support to improve communications and strength customer relationship within diverse market
- handled inbound sales calls, walk-in customers and account managements to drive repeat business
Operation lead
Building supply association
Powder springs
08.2019 - 11.2023
- Strong knowledge and understanding of software packages and technologies used in a typical Logistics operation, specifically Microsoft Office
- Greet customers and contractors and provide assistance to locate proper sales support or customer service.
- Load and unload supplies for roofing companies and large businesses.
- Maintain receipts and invoices for supply orders and general office equipment Maintenance.
- Consistently met deadlines for loading trailers to meet departure deadlines.
- Built and maintained effective relationship with peers and management to drive team success towards common sales, service and operational goals
Order Fulfillment
The HomeDepot
Powder springs
07.2020 - 07.2021
- Responsible for preparing all customer order types Bopis, Boss, CPO, will calls, store to store and deliveries
- Performing warehouse duties using pallet jacks, cherry pickers, and forklifts.
- Locating and extracting merchandise from shelves and storage areas.
- Packing the merchandise for delivery.
- Transporting the packed items to the delivery trucks.
- Inspecting the merchandise for damage, flaws, and irregularities
Education
High School Diploma -
Hiram High School
Hiram, GA05-2014
Skills
- Highly dependable
- demonstrating Teamwork, Integrity,
- Honesty and Accountability,
- Critical Thinking,
- Quality Control Analysis,
- Complex Problem Solving,
- Customer & Personal Service,
- Production and Processing,
- Time Management,
- Sales,
- Microsoft,
- Shipping and Receiving
- Fluent in Spanish
Timeline
Inside Sales/inventory Specialist
ABC SUPPLY
12.2023 - Current
Order Fulfillment
The HomeDepot
07.2020 - 07.2021
Operation lead
Building supply association
08.2019 - 11.2023
High School Diploma -
Hiram High School