Carlos Rodriguez
New Braunfels,TX
Summary
Energetic Inside Sales Representative with an accomplished background in sales. Highly effective in establishing and maintaining relationships with potential and existing customers. Strong work ethic, goal-driven and follow up in a timely manner. Self-motivated and ability to excel in fast-paced environment
Overview
28
28
years of professional experience
Work History
Inside Sales Representative
Dealers Electrical Supply
Austin, TX
09.2025 - Current
- Established and maintained strong customer connections through consistent communication and effective follow-up practices.
- Assisted customers by addressing questions related to product pricing and availability, ensuring informed purchasing decisions.
- Managed customer order entries and verified data integrity within order system to enhance service delivery.
- Executed various responsibilities simultaneously to ensure operational efficiency in a high-demand setting.
- Communicate with vendors regarding back order availability, future inventory and special orders.
- Ensured consistent delivery of friendly and professional service to enhance customer experience.
- Handle daily heavy flow of paperwork and cooperate with accounting departments on invoicing and shipping problems.
- Organized and optimized daily workflows to ensure timely handling of inbound calls, quotes, and sales inquiries.
- Coordinated order fulfillment processes at will call counter, as needed with prompt service and streamlined customer interactions.
Inside Sale Representative
Wesco Distribution Formerly Anixter
San Antonio, TX
06.2018 - 08.2025
- Answered customers' questions regarding products, prices, and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty.
- Process customer orders and accurately enter into order system.
- Manage multiple tasks in high-volume environment.
- Communicate with vendors regarding back order availability, future inventory and special orders.
- Maintain friendly and professional customer interactions at all times.
- Recommend, select and help locate and obtain out-of-stock product based on customer requests.
- Handle daily heavy flow of paperwork and cooperate with accounting departments on invoicing and shipping problems.
- Prioritize daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Developed reputation as efficient service provider with high levels of accuracy
Inside Sales Representative
Crawford Electric Supply
San Antonio, TX
08.2013 - 06.2018
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty.
- Process customer orders and accurately enter into order system.
- Manage multiple tasks in high-volume environment.
- Communicate with vendors regarding back order availability, future inventory and special orders.
- Maintain friendly and professional customer interactions at all times.
- Answer customers' questions regarding products, prices and availability.
- Recommend, select and help locate and obtain out-of-stock product based on customer requests.
- Handle daily heavy flow of paperwork and cooperate with accounting departments on invoicing and shipping problems.
- Prioritize daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Developed reputation as efficient service provider with high levels of accuracy.
Counter Sales Manager
Crawford Electric Supply
San Antonio, TX
05.2005 - 08.2013
- Processed customer orders and accurately entered into order system.
- Managed multiple tasks in high-volume environment.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Answered customers' questions regarding products, prices and availability.
- Maintained friendly and professional customer interactions at all times.
- Completed sales transactions, including all accepted forms of payment.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Answered customers' questions regarding products, prices and availability.
- Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
- Handled daily heavy flow of paperwork and cooperated with accounting departments on invoicing and shipping problems.
- Developed reputation as efficient service provider with high levels of accuracy.
- Trained new counter sales associates.
- Shared best practices for sales and customer service with other team members to help improve store's efficiency.
Counter Sales
Rexel
San Antonio, TX
01.2002 - 05.2005
- Processed customer orders and accurately entered into order system.
- Managed multiple tasks in high-volume environment.
- Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
- Answered customers' questions regarding products, prices and availability.
- Maintained friendly and professional customer interactions at all times.
- Completed sales transactions, including all accepted forms of payment.
- Cleaned and organized store, including checkout desk and displays.
- Stocked and replenished merchandise according to store merchandising layouts.
Warehouse Worker
Rexel
San Antonio, TX
03.1998 - 01.2002
- Pulled orders for outgoing delivers and will call orders.
- Maximized sales by shipping on time and accurately.
- Received, stored and shipped goods and materials.
- Stacked and transported all overstock to storage areas.
- Operated forklifts in safe manner.
- Unloaded product from trucks with forklifts and pallet jacks.
- Swept floors and stored equipment at end of each shift.
Education
High School Diploma -
William H. Taft High School
San Antonio, TX1996
Skills
- Excellent customer service skills
- Self-motivated
- Dedicated team player
- People-oriented
- Fast Learner
- Highly Dependable
- Product expertise
Timeline
Inside Sales Representative
Dealers Electrical Supply
09.2025 - Current
Inside Sale Representative
Wesco Distribution Formerly Anixter
06.2018 - 08.2025
Inside Sales Representative
Crawford Electric Supply
08.2013 - 06.2018
Counter Sales Manager
Crawford Electric Supply
05.2005 - 08.2013
Counter Sales
Rexel
01.2002 - 05.2005
Warehouse Worker
Rexel
03.1998 - 01.2002
High School Diploma -
William H. Taft High School