Walter Figueroa
Alhambra,California
Summary
Knowledgeable candidate skilled at building connections with customers to promote products. Excellent communication skills combined with analytical and attentive nature. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
9
9
years of professional experience
Work History
Inside Sales Representative
Beacon Roofing Supply
12.2019 - Current
- Answered customers' questions regarding products, prices and availability.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Exceeded targeted sales goals through continuous pursuit of new sales opportunities and expert closing of customer deals.
- Set up new accounts, established customer credit and set up payment methods.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules.
Counter Sales/Customer Service Representative
Industrial Metal Supply
07.2015 - 10.2019
- Answered high volume of calls that relate to customer questions, issues and complaints.
- Trained associates in transition to new company software.
- Interacted with customers and associates in store to ensure that excellent customer service is achieved.
- Engaged customers with friendly demeanor and extensive product knowledge.
- Provided product knowledge to help customers select best products.
- Consistently reached and exceeded personal sales goals every month.
Education
High School Diploma -
John H. Francis Polytechnic High School
Sun Valley06.2002
Skills
- Ability to Multi-task
- Data Entry
- Computer Literacy Skills
- Excellent Customer Service Skills
- Time Management
- Driving Revenue
- Driving Business Growth
- Verbal and Written Communication
- Attention to Detail
- Superior Work Ethic
- Client Relationships
- Inside and Outside Sales
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Inside Sales Representative
Beacon Roofing Supply
12.2019 - Current
Counter Sales/Customer Service Representative
Industrial Metal Supply
07.2015 - 10.2019
High School Diploma -
John H. Francis Polytechnic High School
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