JOAN HERNANDEZ
El Paso,TX
Summary
Versatile Quality / Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results using Six Sigma and Lean Manufacturing tools.
Overview
12
12
years of professional experience
Work History
Receiving Lead
Expresspoint
01.2024 - Current
- Trained new team members on company procedures, ensuring quick integration and productivity.
- Led a team of receivers, delegating tasks effectively to maintain operations according to requirements.
- Resolved discrepancies in shipment deliveries, maintaining accurate records and preventing errors.
- Enhanced warehouse efficiency by implementing new receiving processes and procedures.
- Update and maintain daily employees receiving performance.
QC /Operations Supervisor
Emerson El Paso DC
03.2020 - 10.2023
- Coordinate QC / QA activities
- Maintain QMS (Quality Management System) according to ISO 9001:2015 requirements
- Audit, Maintain or update SOP's , PFMEA's , Control Plan.
- Coordinate customer sales orders picking, packing and ship confirm process (Ground, LTL, TL)
- Coordinate Cross Dock Raw Material receiving process
- Validate and Implement Lean Manufacturing / Automate projects increasing department productivity or reducing PPM's / Cost
- Evaluated team member performance and productivity, providing feedback and implemented actions.
Quality Lead
Emerson El Paso DC
07.2015 - 02.2020
- Coordinate Quality Control assessment on shipping floor
- Maintain, generate or update records related to Quality Assurance (ISO9001:2015)
- Coordinate Incoming Inspection Buyouts material (Testing according to specs, visual inspection drawings)
- Coordinate reworks to verify meet specs and dispose items out of specs.
Quality Engineer Junior
Termocontroles de Juarez
05.2012 - 06.2015
- Coordinate Customer Returns (Test and Analysis)
- Coordinate Customer Returns Containment / Corrective Actions and submit 8D's to customers
- Maintain stock Physically VS System.
Education
Industrial Engineer -
CCU (Centro Cultural Universitario)
Cd. Juarez, Mexico06.2011
Skills
- Continuous Improvement Projects
- Operational Efficiency and Safety
- Warehouse Operations
- Six Sigma Methodologies
- Quality Improvement Strategy
- Key Performance Indicators (KPIs)
- 5S Principles
Timeline
Receiving Lead
Expresspoint
01.2024 - Current
QC /Operations Supervisor
Emerson El Paso DC
03.2020 - 10.2023
Quality Lead
Emerson El Paso DC
07.2015 - 02.2020
Quality Engineer Junior
Termocontroles de Juarez
05.2012 - 06.2015
Industrial Engineer -
CCU (Centro Cultural Universitario)
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