Joan Hetter
Wake Forest,NC
Summary
Dedicated Physical Therapist Assistant focused on cultivating positive patient relationships and team relationships. Knowledgeable in rehabilitation and caseload management. Successful career history comprising more than 25 years.
Overview
24
24
years of professional experience
Work History
Physical Therapist Assistant
WellCare Heath
Raleigh, NC
03.2017 - Current
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
- Enhanced patient rehabilitation outcomes by closely monitoring progress and adjusting treatment plans accordingly.
- Promoted faster recovery for post-surgical patients with tailored stretching and strengthening exercises.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
- Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
- Developed strong patient rapport and trust through empathetic listening and consistent encouragement during the rehabilitation process.
Physical Therapist Assistant/Physcial Therapist Assistant/Director of Rehab Services
Broad River Rehab
Sanford, NC
08.2016 - 03.2017
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
- Enhanced patient rehabilitation outcomes by closely monitoring progress and adjusting treatment plans accordingly.
- Promoted faster recovery for post-surgical patients with tailored stretching and strengthening exercises.
- Expanded Rehab Services department through strategic planning and resource allocation.
- Improved overall patient satisfaction with rehab services by addressing concerns promptly and collaboratively developing solutions.
- Maintained appropriate and adequate staffing and scheduling of residents on caseloads.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Responsible for fiscal management, clinical management , operational management.
- Verified insurance
- Requested orders from physicians for PT, OT, ST
Physcial Therapist Assistant
Hillside Nursing And Rehabilitation
Wake Forest, NC
11.2013 - 02.2016
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
- Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of physical therapy assistance.
- Maintained care continuity through multidisciplinary teamwork and collaboration.
- Monitored patient progress and reported changes to physical therapist.
- Facilitated patient and family education and training on assistive device and adaptive equipment uses.
Physical Therapist Assistant
Heritage Healthcare
Durham, NC
09.2013 - 11.2013
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Implemented fall prevention strategies for elderly clients at increased risk of injury due to balance impairments.
- Ensured accurate documentation of all patient interventions, progress notes, and billing information in electronic medical records.
- Improved patient mobility using passive and active therapeutic exercises.
- Educated families and caregivers on treatment programs for improved at-home support.
- Monitored patient progress and reported changes to physical therapist.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
Physical Therapist Assistant/Physcial Therapist Assistant/Director of Rehab Services
Legacy Healthcare
Raleigh, NC
03.2012 - 09.2013
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
- Enhanced patient rehabilitation outcomes by closely monitoring progress and adjusting treatment plans accordingly.
- Promoted faster recovery for post-surgical patients with tailored stretching and strengthening exercises.
- Responsible for marketing events and promoted caseload development
- Responsible for fiscal management, clinical management, operational management
- Met with physicians to obtain orders, discuss patient care needs
Physical Therapist Assistant
Raleigh Neurology Associates P.A.
Raleigh, NC
04.2008 - 03.2012
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
- Promoted faster recovery for post-surgical patients with tailored stretching and strengthening exercises.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Participated in ongoing professional development opportunities to stay current on best practices within the field of physical therapy assistance.
- Developed effective communication skills while working with diverse populations of patients presenting various conditions such as neurological disorders or orthopedic issues.
- Facilitated aquatic therapy sessions for patients with joint pain or limited mobility due to arthritis or other chronic conditions.
- Developed strong patient rapport and trust through empathetic listening and consistent encouragement during the rehabilitation process.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
- Administered ultrasound, diathermy or other therapeutic modalities.
- Utilized aquatic therapy treatments for patients with orthopedic and neurological conditions.
Physical Therapist Assistant
Select Specialty Hospital Durham
Durham, NC
06.2006 - 04.2008
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
- Assisted in reducing patient pain levels through targeted massage therapy, heat/cold treatments, and electrical stimulation.
- Collaborated with physical therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Contributed to interdisciplinary team meetings for better coordination of care among healthcare professionals involved in the patients'' recovery process.
Physical Therapist Assistant
Benchmark Medical
Seven Fields, PA
04.2005 - 05.2006
Physical Therapist Assistant
Butler Memorial Hospital
Butler, PA
04.2005 - 05.2006
Physical Therapist Assistant
HealthSouth Rehabilitation
Erie, PA
12.1999 - 04.2004
Education
Associate of Science - Physical Therapist Assistant
Mercyhurst University
Erie, PA05.1999
Bachelor of Science - Business And Psychology
University of Pittsburgh
Pittsburgh, PA05.1992
Skills
- HIPAA Requirements
- Patient Service
- Treatment Implementation
- Problem-Solving
- Attention to Detail
- Clinical Team Collaboration
- Medical Records Documentation
- Decision-Making
- Patient-Focused Therapy
Timeline
Physical Therapist Assistant
WellCare Heath
03.2017 - Current
Physical Therapist Assistant/Physcial Therapist Assistant/Director of Rehab Services
Broad River Rehab
08.2016 - 03.2017
Physcial Therapist Assistant
Hillside Nursing And Rehabilitation
11.2013 - 02.2016
Physical Therapist Assistant
Heritage Healthcare
09.2013 - 11.2013
Physical Therapist Assistant/Physcial Therapist Assistant/Director of Rehab Services
Legacy Healthcare
03.2012 - 09.2013
Physical Therapist Assistant
Raleigh Neurology Associates P.A.
04.2008 - 03.2012
Physical Therapist Assistant
Select Specialty Hospital Durham
06.2006 - 04.2008
Physical Therapist Assistant
Benchmark Medical
04.2005 - 05.2006
Physical Therapist Assistant
Butler Memorial Hospital
04.2005 - 05.2006
Physical Therapist Assistant
HealthSouth Rehabilitation
12.1999 - 04.2004
Associate of Science - Physical Therapist Assistant
Mercyhurst University
Bachelor of Science - Business And Psychology
University of Pittsburgh