Joan Kwon
Diamond Bar,CA
Summary
Experienced in healthcare office administration, dental CAD/CAM technician, and volunteer Korean language education. Skilled in managing workflows, communicating effectively with diverse individuals and technical teams. Currently attending Mt San Antonio College and completing courseworks in Data Analytics including training in Pandas and Numpy, data visualization, SQL and Python programming.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Teacher
Good Shepherd Church
08.2023 - 05.2025
- Taught Korean language to young learners, focusing on Hangul vowels, consonants and combined syllables using level appropriate materials and activities
- Introduced students to Korean culture, tradition and manners, encouraging them to get cultural awareness and respect
- Taught interactive lessons from books and materials to engage students reading, listening, speaking and writing in Korean
- Prepared and taught lessons for biannual assessment test to evaluate language development for the next level
- Prepared, planned and coordinated seasonal events such as Korean New Year and Korean Thanksgiving
- Managed students attendance, behavior records and test result records to track individual progress
Dental Technician
Idoc Dental Lab
06.2008 - 06.2015
- Reviewed Doctors introductions and case details for completing the case with accuracy
- Communicated with other technicians and office staffs to coordinate the processing CAD/CAM dental cases
- Suggested appropriate options and materials for each cases and patients
- Maintained and organized milling machines for smooth operations; performed routine maintenance and minor repairs
- Inspected and adjusted milling copings for precision fit
- Placing them in the oven for making zirconia copings to complete the case for the next step
- Managing the efficiency and quality control throughout the digital case production process
Dental Technician
Mr. Crown
08.2008 - 04.2009
- learned foundation terminologies, skills and knowledge in CAD/CAM(Computer-Aided Design/Computer-Aided Manufacturing)
- learned dental milling machine operations and observe and manage digital work flow of creating digital work cases from scanning to milling
- learned to analyses individual dental cases for CAD/CAM
Office Assistant
Nephrology Doctor's Office
07.2006 - 07.2007
- Organize and maintain patients' records and medication logs with accuracy and confidentiality
- Answered phone calls from patients for make or adjust appointments and provide them information or guide them what to do before certain test
- Performed basic clinic tests such as measuring blood pressures and temperature
- Welcoming patients, checked them in and escorted patients to the examination rooms
Dental tech
DJ Dental
07.2005 - 07.2006
- Managing daily office operations including shipping and receiving dental cases for Doctors' offices
- Served as a communicator between Doctors, Nurses and Technicians regarding case details and progress
- Accurately recorded case information ensured delivery of messages from Doctors' and due date of cases to technicians
- Handled monthly invoicing for multiple Doctors' offices
Elementary Bilingual Teacher
English Private Schools in Korea
05.2001 - 06.2004
- Support young learners developing basic English listening and speaking skills through engaging and age appropriate activities
- Provided instruction to strengthen students' academic English foundation
- Collaborate with other foreign teachers to implement cross cultural activities and experiences which prompted curiosity and confident in English use
Education
Associate of Science - Information Technology (IT) Field
Mt. San Antonio College
05-2027
Skills
- SQL
- Data visualization(Seaborn)
- Python(with Pandas, Numpy, Matplotlib, importing data, cleaning data)
- Programming in Python
- Team Collaboration and Cross-Functional Coordination
- Clear and Professional Verbal/Written Communication
- Bilingual(Korean/English)
- Office workflow coordination such as recording, organizing files, invoicing, case or file tracking
Certification
Big Data Analyst - Summer 2026
Languages
Korean
Full Professional
Timeline
Teacher
Good Shepherd Church
08.2023 - 05.2025
Dental Technician
Mr. Crown
08.2008 - 04.2009
Dental Technician
Idoc Dental Lab
06.2008 - 06.2015
Office Assistant
Nephrology Doctor's Office
07.2006 - 07.2007
Dental tech
DJ Dental
07.2005 - 07.2006
Elementary Bilingual Teacher
English Private Schools in Korea
05.2001 - 06.2004
Associate of Science - Information Technology (IT) Field
Mt. San Antonio College
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