Joan Lewis, RN and MD
Physician, Nurse, TV Host, and Business Owner
Corrales,NM
Summary
Innovative and experienced healthcare professional with extensive experience as accomplished researcher, practitioner, community liaison, and Medical Director in direct and indirect patient care and research, enhancing patient care quality through strategic initiatives and team collaboration. Recognized for exceptional communication and adaptability, successfully implementing innovative solutions that improved operational efficiency and patient outcomes. Proven ability to mentor staff and foster a culture of continuous improvement.
Overview
40
40
years of professional experience
4
4
Certification
Work History
Founder and Host of Hear4Health Podcasts
Self-employed
09.2023 - Current
- Identified and interviewed experts in various areas of the healthcare field to elicit communicate critical self-care points for the audience's health information.
- Created informative and compelling formats for interviews in various healthcare fields.
- Established brand identity through targeted marketing campaigns and community engagement initiatives.
- Handled high-pressure situations with composure.
- Greeted and welcomed guests, ensuring a positive first impression.
- Coordinated taping, post-production editing with UNM interns for delivery on scheduled production times to Studio 519, public access TV in Albuquerque, NM.
- Developed strategic business plans to enhance operational efficiency and market reach.
- Cultivated partnerships with local businesses and organizations to expand service offerings and clientele.
- Analyzed market trends to identify opportunities for product diversification and competitive advantage.
- Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
Medical Director
Daiya Healthcare
01.2021 - 12.2024
- Directed clinical operations to ensure compliance with healthcare regulations and standards.
- Implemented strategic initiatives to enhance patient care quality and operational efficiency.
- Collaborated with multidisciplinary teams to develop and refine healthcare protocols and procedures.
- Oversaw budget management for departmental resources, ensuring optimal allocation for service delivery.
- Reviewed medication arrays for patients to assure best outcomes.
- Analyzed patient outcomes data to identify areas for improvement in treatment methodologies.
- Supervised clinical staff, providing continuous professional development opportunities and training to maintain and strengthen competencies.
- Improved patient outcomes and delivery of care through improved clinical quality processes.
- Conducted ongoing evaluations of medical practices, ensuring adherence to evidence-based guidelines and best practices.
- Enhanced operational performance by identifying areas of improvement and implementing change management strategies.
- Streamlined healthcare processes for increased efficiency and better patient outcomes.
Primary Care Physician
Extended Healthcare
01.2019 - 09.2021
- Diagnosed and treated diverse patient conditions, ensuring comprehensive primary care delivery.
- Developed personalized treatment plans based on patient histories and clinical guidelines.
- Collaborated with multidisciplinary teams to enhance patient outcomes and streamline care processes.
- Educated patients on preventive care and chronic disease management strategies.
- Analyzed patient feedback to refine service delivery protocols for improved satisfaction rates.
- Conducted routine physical examinations, assessing health status and recommending necessary interventions.
- Implemented electronic health record (EHR) systems to improve documentation accuracy and accessibility.
- Developed long-lasting relationships with patients and families, fostering trust in the primary care setting.
- Provided timely referrals to specialists when necessary, ensuring patients received appropriate care for specific needs.
- Educated patients on medication management, ensuring proper adherence to prescribed treatments and minimizing potential side effects.
- Actively participated in quality improvement initiatives aimed at enhancing the delivery of primary care services within the practice setting.
- Managed complex medical cases involving multiple specialists, coordinating care to achieve best possible outcomes for patients.
Medical Director
Geriatrics Associates
01.2010 - 12.2020
- Mentored and trained medical staff on best practices, fostering professional development and team cohesion.
- Led efforts in integrating innovative technologies to streamline patient management systems.
- Managed multidisciplinary teams, fostering collaboration between various healthcare professionals for optimal patient care.
- Established partnerships with community organizations to promote health education and outreach programs.
- Drove significant improvement in achievement of goals related to health, safety and employee relations.
- Oversaw and developed clinical departments through hiring, training and evaluating staff.
- Reviewed material used by medical team as part of Medical Review Board standards.
- Mentored physicians and other medical staff, facilitating professional development through training programs.
- Improved patient care quality by implementing new clinical policies and procedures.
- Contributed to the growth and success of the organization by participating in regional and national conferences, sharing best practices with industry peers.
Education
M.D. - Medicine
University of California, Los Angeles
Los Angeles, CA09-1994
Associate of Arts - Registered Nurse
East Los Angeles College
Monterey Park, CA01-1982
Bachelor of Science - Nursing
California State University LA
CA07-1987
Skills
- Targeted patient service
- Adaptable to change
- Exceptional communication
- Team player mentality
- Professional appearance
- Team collaboration
- Proficient in managing multiple tasks
- Effective time management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved improved patient care by completing the combination of nursing training with medical education to address patients' health issues.
- Collaborated with families and staff to assure appropriate navigation of the healthcare system.
Certification
Fellowships:
Critical Care - UCLA
Pain Management - UCLA
Anesthesiology - Harbor-UCLA
ENT - Harbor-UCLA
Registered Nurse
Worked as an RN in a physician-owned and operated community hospital as a med-surg nurse in direct patient care and critical care. Was promoted to shift supervisor, then hospital Inservice Director. Subsequently developed a consulting private practice in Utilization Review for other facilities in accordance with Title 12.
Timeline
Founder and Host of Hear4Health Podcasts
Self-employed
09.2023 - Current
Medical Director
Daiya Healthcare
01.2021 - 12.2024
Primary Care Physician
Extended Healthcare
01.2019 - 09.2021
Medical Director
Geriatrics Associates
01.2010 - 12.2020
M.D. - Medicine
University of California, Los Angeles
Associate of Arts - Registered Nurse
East Los Angeles College
Bachelor of Science - Nursing
California State University LA
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