Joan Martinez Cerna
Eunice,LA
Summary
Hi, My name is Joan Alfredo Martinez Cerna. I am 20 years old. I was born in Tegucigalpa, Honduras. I've been living in the United States for 8 years since 2016. I am currently a full-time student at LSUE, and planned to graduate in the Fall 2024 with a associate's degree in General Studies and transfer to the University of Louisiana At Lafayette to pursue my degree in Secondary Education in Spanish to become a High School Spanish Teacher.A fun fact about is that I am fluent in Spanish and English. I am currently working at the LSUE Dining as a food server, and I've been employed for 1 year.
Overview
1
1
year of professional experience
Work History
Food Server
LSUE DIning
01.2023 - Current
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, resulting in satisfied customers.
LSUE Bookstore
LSUE
11.2023 - 12.2023
- Managed to keep up online orders
- Responsible to stocks books and merchandise including clothing, devices, etc.
- Accept deliveries to the bookstore
- Answer the phone and answer any questions that needs to be answered.
- Greet Customers with great customer service.
Barista
Starbucks, Barista
05.2023 - 07.2023
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
No Degree - Secondary Education
Louisiana State University At Eunice
Eunice, LA12.2024
High School Diploma -
Beau Chene High School
Arnaudville, LA05.2022
Skills
- Quality Control
- Dining Area Maintenance
- Supply Restocking
- Safe Food Handling
- Verbal and Written Communication
- Fluent in Spanish and English
- Client Services
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
LSUE Bookstore
LSUE
11.2023 - 12.2023
Barista
Starbucks, Barista
05.2023 - 07.2023
Food Server
LSUE DIning
01.2023 - Current
No Degree - Secondary Education
Louisiana State University At Eunice
High School Diploma -
Beau Chene High School
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