Joan Nieto
Santa Cruz,CA
Summary
Reliable Breakfast Attendant with background in hospitality and food service. Demonstrated ability to maintain cleanliness in high-traffic areas, provide great customer service and manage buffet-style breakfasts. Strengths include multitasking, time management and interpersonal communication skills. Proven track record of positively impacting guest satisfaction through prompt service delivery.
Overview
4
4
years of professional experience
Work History
Breakfast Attendant
Holiday Inn Express Hotel Suites
Santa Cruz, CA
05.2019 - 05.2020
- Performed opening or closing duties such as setting up and breaking down workstations or restocking supplies as directed by management team members.
- Greeted guests upon arrival and provided menus for breakfast selections.
- Assisted with preparation of food items such as eggs, pancakes, bacon, sausage, and toast.
- Stocked beverages, coffee pots and other supplies in the dining area as needed.
- Checked expiration dates on all perishable food items prior to stocking buffet line.
Retail Sales Associate Cashier
Macy's
Capitola, CA
10.2017 - 06.2018
- Greeted customers and provided excellent customer service.
- Processed payments with cash, credit and debit cards, checks, gift cards, and store credits.
- Processed returns and exchanges according to company policies.
- Stocked shelves and maintained product displays.
- Operated a cash register to accurately process sales transactions.
Retail Sales Consultant
Sprint
Santa Cruz, CA
11.2015 - 12.2016
- Performed daily opening and closing procedures, including counting cash drawers and checking all equipment for proper functioning.
- Utilized strong customer service skills to meet and exceed sales goals.
- Managed inventory levels on the sales floor, ensuring optimal stock availability.
- Open New accounts,Upgrade lines
Education
High School Diploma -
Watsonville High School
Watsonville, CA06-2005
Skills
- Guest Assistance
- Food preparation techniques
- Customer Service
- Multitasking
- Team building
- Payment Processing
- Bilingual (English and Spanish)
Timeline
Breakfast Attendant
Holiday Inn Express Hotel Suites
05.2019 - 05.2020
Retail Sales Associate Cashier
Macy's
10.2017 - 06.2018
Retail Sales Consultant
Sprint
11.2015 - 12.2016
High School Diploma -
Watsonville High School