Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Joan Valdes Diaz

Joan Valdes Diaz

Hialeah,FL

Summary

Proven Multi-Unit Operation Manager with a track record of spearheading sales growth and enhancing operational efficiency at Burger King. Excelled in staff development and employee engagement through innovative training and team-building initiatives. Achieved significant improvements in store performance and customer service by optimizing operations and communication processes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Multi-Unit Operation Manager

Burger King
02.2018 - 06.2024
  • Drove sales growth in each unit by designing and executing targeted marketing campaigns aligned with company objectives and market trends.
  • Championed employee development initiatives such as skill-building workshops and team-building activities to foster a positive work culture for all staff members.
  • Improved overall store performance by implementing efficient multi-unit operations strategies and streamlining communication processes among units.
  • Optimized staff scheduling to maximize productivity while maintaining exceptional customer service standards in all locations.

Education

Bachelor Of Administration - Accounting And Finance

Miami Spring Senior High School
751 Dove Ave, Miami Springs, FL 33166
06.2017

Skills

  • Operational efficiency
  • Sales growth
  • Staff development
  • Employee engagement

Languages

English
Professional Working
Spanish
Native or Bilingual

Certification

Operation Manager

Timeline

Multi-Unit Operation Manager

Burger King
02.2018 - 06.2024

Bachelor Of Administration - Accounting And Finance

Miami Spring Senior High School
Joan Valdes Diaz