Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Joana Diaz

Lubbock

Summary

Experienced Dental Assistant with training in dental procedures. Proficient in dental radiography, chairside assisting, and front office administrative duties. Demonstrated ability to grasp new concepts and establish relationships with colleagues and patients. Committed to providing exceptional care and support in a fast-paced dental environment.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Dental Assistant

Allington Dental
08.2024 - 03.2025
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Sterilized rooms and prepped equipment and instruments for 25-30 procedures daily.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Assist with extended services such as endodontic procedures as well as oral surgery and lastly orthodontic treatment as well
  • Staged tray for procedures by arranging dental instruments and equipment.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Monitored patient comfort and safety during dental procedures.
  • Prepared patient X-rays and images for review by dentist.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Assisted in chair-side dental procedures by filling cavities and taking impressions.

Dental Assistant/Orthodontist Assistant

Familia Dental
02.2024 - 08.2024
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Sterilized rooms and prepped equipment and instruments for 20-25 procedures daily.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared patient x-rays and images for dentist review.
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Maintained dental supply inventory by checking stock to determine inventory levels
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.

Correctional Officer

Montfort
08.2017 - 11.2021


  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed behavior of residents individually and in groups.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Conducted routine and emergency head counts.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Conducted security checks of inmates and living areas.
  • Supervised inmates during meals, recreation and other activities.
  • Prepared reports to document incidents and violations.
  • Investigated and responded to incidents of inmate misconduct.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Responded to inquiries from inmates and other members of public.
  • Enforced rules and regulations to maintain order among inmates.
  • Documented inmate behavior and activities in logbooks.

Service Receptionist

Frontier Dodge
12.2016 - 08.2017
  • Greeting guests as they come in, managing the check-in and check-out process. Helping with administrative tasks at the front desk
  • Answered phone promptly and directed incoming calls to correct offices.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.

Correctional Officer

Montfort
12.2015 - 11.2016
  • My job duties as a correctional officer include maintaining custody, control and care of detainees of the facility. While enforcing the rules, regulations and policy procedures.

Education

Dental Assistant Certificate - CPR Certification, X-ray certification

Lubbock Dental Assistant School
11-2023

Diploma -

Monterey High
Lubbock, TX
01.2015

Skills

  • Certified in CPR
  • Equipment setup
  • Skilled in articulating ideas verbally and in writing
  • Healthcare customer service
  • Strategic problem resolution
  • Familiarity with OSHA compliance standards
  • Proficient in dental terminology
  • Efficient patient scheduling
  • Operational support
  • Dental chairside assistance
  • Dental X-ray proficiency
  • Instrument sterilization processes
  • Oversight of treatment room operations

Certification

  • RDA - Registered Dental Assistant
  • Nitrous Oxide Certificate
  • X-ray Certification
  • CPR Certification

Timeline

Dental Assistant

Allington Dental
08.2024 - 03.2025

Dental Assistant/Orthodontist Assistant

Familia Dental
02.2024 - 08.2024

Correctional Officer

Montfort
08.2017 - 11.2021

Service Receptionist

Frontier Dodge
12.2016 - 08.2017

Correctional Officer

Montfort
12.2015 - 11.2016

Dental Assistant Certificate - CPR Certification, X-ray certification

Lubbock Dental Assistant School

Diploma -

Monterey High
Joana Diaz