Anything being active outside I love rock climbing, biking, camping, yoga, traveling, my dog Cam, & cooking
Samantha Lump
Dental Assistant
Summary
Driven DA with 9+ years of experience delivering exceptional patient care & supporting dental professionals in fast-paced clinical environments. Proven track record of managing lab work, coordinating with the team, & proactively reviewing schedules to identify opportunities for same-day treatment. Consistently exceeding expectations by going above & beyond the Dental Assistant role. Developing creative solutions to improve patient satisfaction & office efficiency. Skilled in digital dentistry & adept at working effectively in high-pressure situations; helping patients overcome their dental fears & getting them to accept treatment.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Impressive Smiles
04.2018 - Current
- Worked alongside with 4 different DND & 1 DDS
- Maintained a clean/sterile & organized work environment.
- Ordering supplies & restocking rooms
- Performing daily, weekly & monthly maintenance on chairs, autoclave, suction lines, CEREC mills, & scanners.
- Sanitized dental equipment, turning over operatory, making sure everything doctor may need or want is ready in the room. Prepared instruments, medications, & required materials.
- Improving dentist efficiency, streamlined appointment, scheduling appropriately, no wait time. providing excellent patient satisfaction.
- Scanning Patients, Smile Photos, Xrays
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted in emergency procedures, providing critical support in high-pressure situations. Triaging Patients; photos, xrays, back ground info all before doctor enters the room. Anticipating what the patient/doctor may need in the emergency appt.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Training new staff members
- ZOOM Whitening
- Post Opt Calls
- Communicate with dental team to develop treatment plans.
- Lab work
- Designing Crowns & Onlays
Head Bartender
Fox & Hound
07.2013 - 01.2019
- Multitasking
- Being able to communicate with staff or guest in a loud environment.
- being on your feet for 10+ hours at a time with little to no breaks.
- Resolved customer complaints promptly and professionally, preserving excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Crafted special drink and cocktail menu items for seasonal offerings.
Pediatric Dental Assistant
All About Kids Dentistry
04.2016 - 05.2018
- Worked alongside with 6 different Dentist
- AAKD specialized in children, young adults & special needs patients
- Built rapport with young patients & their family members.
- Helping children/adults get over there dental fears. Wining them over & seeing their smiles when they see my familiar face. Learning when less is more or when a patient needs TSD. Showing them all of our instruments & explaining step by step whats going on so they are less scared.
- Setting up & using N2O
- Distracting patients when needed
- Making our most anxious patients feel comfortable during appointments.
- Amazing at getting X-rays on the most difficult patents.
- Taking Impressions
- Coronal polishing
- Placement sealants.
- Preparing patients for treatment, staying on top of sterilization, treatment setup, keeping on time, explaining procedures to parents, post opt calls, ordering supplies, restocking, weekly/mouthy maintenance.
Education
High School Diploma -
Fenton High School
Bensenville, IL 05.2001 -
CNA Certification - CNA
Technology Center of DuPage
Addison, IL 05.2001 -
College of DuPage - General Studies
College of DuPage
Glen Ellyn, IL 05.2001 -
Dental Assistant Certification - Dental Assistant Certifications
Arlington Dental Careers
Arlington Heights, IL 05.2001 -
Skills
Using PrimePrint/PPU, & SprintRay to make retainers, aligners, models, & whitening trays I am learning now how to make upper splints, surgical guides, temp crowns/temp bridges
Using Medit, Itero, Omnicam, Primescan, & Primescan2
Phlebotomy and PRF on patients
Certified in CPR
Experience in guided & not guided implant placements, A04 surgeries, tissue grafting, crown lengthening, simple & complex extractions, bone grafts, root canals, same day crowns & onlays
Coronal polishing & sealants
Patient counseling, & building good patient relations
Equipment maintenance, sterilization, smile photos, X-rays, intraoral cam, ordering, organizing supplies & Dental Monitoring
Designing crowns & onlays
Task & time management
Interests
Timeline
Dental Assistant
Impressive Smiles
04.2018 - Current
Pediatric Dental Assistant
All About Kids Dentistry
04.2016 - 05.2018
Head Bartender
Fox & Hound
07.2013 - 01.2019
High School Diploma -
Fenton High School
05.2001 -
CNA Certification - CNA
Technology Center of DuPage
05.2001 -
College of DuPage - General Studies
College of DuPage
05.2001 -
Dental Assistant Certification - Dental Assistant Certifications
Arlington Dental Careers
05.2001 -