Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Samantha Lump

Dental Assistant

Summary

Driven DA with 9+ years of experience delivering exceptional patient care & supporting dental professionals in fast-paced clinical environments. Proven track record of managing lab work, coordinating with the team, & proactively reviewing schedules to identify opportunities for same-day treatment. Consistently exceeding expectations by going above & beyond the Dental Assistant role. Developing creative solutions to improve patient satisfaction & office efficiency. Skilled in digital dentistry & adept at working effectively in high-pressure situations; helping patients overcome their dental fears & getting them to accept treatment.

Overview

12
12
years of professional experience

Work History

Dental Assistant

Impressive Smiles
04.2018 - Current
  • Worked alongside with 4 different DND & 1 DDS
  • Maintained a clean/sterile & organized work environment.
  • Ordering supplies & restocking rooms
  • Performing daily, weekly & monthly maintenance on chairs, autoclave, suction lines, CEREC mills, & scanners.
  • Sanitized dental equipment, turning over operatory, making sure everything doctor may need or want is ready in the room. Prepared instruments, medications, & required materials.
  • Improving dentist efficiency, streamlined appointment, scheduling appropriately, no wait time. providing excellent patient satisfaction.
  • Scanning Patients, Smile Photos, Xrays
  • Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
  • Assisted in emergency procedures, providing critical support in high-pressure situations. Triaging Patients; photos, xrays, back ground info all before doctor enters the room. Anticipating what the patient/doctor may need in the emergency appt.
  • Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
  • Training new staff members
  • ZOOM Whitening
  • Post Opt Calls
  • Communicate with dental team to develop treatment plans.
  • Lab work
  • Designing Crowns & Onlays

Head Bartender

Fox & Hound
07.2013 - 01.2019
  • Multitasking
  • Being able to communicate with staff or guest in a loud environment.
  • being on your feet for 10+ hours at a time with little to no breaks.
  • Resolved customer complaints promptly and professionally, preserving excellent service.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Crafted special drink and cocktail menu items for seasonal offerings.

Pediatric Dental Assistant

All About Kids Dentistry
04.2016 - 05.2018
  • Worked alongside with 6 different Dentist
  • AAKD specialized in children, young adults & special needs patients
  • Built rapport with young patients & their family members.
  • Helping children/adults get over there dental fears. Wining them over & seeing their smiles when they see my familiar face. Learning when less is more or when a patient needs TSD. Showing them all of our instruments & explaining step by step whats going on so they are less scared.
  • Setting up & using N2O
  • Distracting patients when needed
  • Making our most anxious patients feel comfortable during appointments.
  • Amazing at getting X-rays on the most difficult patents.
  • Taking Impressions
  • Coronal polishing
  • Placement sealants.
  • Preparing patients for treatment, staying on top of sterilization, treatment setup, keeping on time, explaining procedures to parents, post opt calls, ordering supplies, restocking, weekly/mouthy maintenance.

Education

High School Diploma -

Fenton High School
Bensenville, IL
05.2001 -

CNA Certification - CNA

Technology Center of DuPage
Addison, IL
05.2001 -

College of DuPage - General Studies

College of DuPage
Glen Ellyn, IL
05.2001 -

Dental Assistant Certification - Dental Assistant Certifications

Arlington Dental Careers
Arlington Heights, IL
05.2001 -

Skills

Using PrimePrint/PPU, & SprintRay to make retainers, aligners, models, & whitening trays I am learning now how to make upper splints, surgical guides, temp crowns/temp bridges

Interests

Anything being active outside I love rock climbing, biking, camping, yoga, traveling, my dog Cam, & cooking

Timeline

Dental Assistant

Impressive Smiles
04.2018 - Current

Pediatric Dental Assistant

All About Kids Dentistry
04.2016 - 05.2018

Head Bartender

Fox & Hound
07.2013 - 01.2019

High School Diploma -

Fenton High School
05.2001 -

CNA Certification - CNA

Technology Center of DuPage
05.2001 -

College of DuPage - General Studies

College of DuPage
05.2001 -

Dental Assistant Certification - Dental Assistant Certifications

Arlington Dental Careers
05.2001 -

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Samantha LumpDental Assistant