Joana Quinonez
Columbus,OH
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level warehouse position. Ready to help team achieve company goals. Keep operations organized and efficient to strengthen team performance and maximize efficiency. Bringing 5+ years of warehouse experience along with strength in multitasking. Trained in warehouse operations procedures and experienced in supporting all customers.
Overview
9
9
years of professional experience
Work History
Picker/packer
Big Lots Distribution Center
06.2019 - 01.2024
- Used appropriately sized boxes to pack products with care.
- Kept work areas neat, clean and free from debris.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Supervised and trained new staff
- Strengthened warehouse operations by cross-training in various roles, providing backup support during employee absences or high-volume periods.
Customer Service Representative
Jcpenney
10.2015 - 05.2016
- Investigated and resolved customer inquiries and complaints quickly.
- take care of customers by creating and offering unique discount options and inspiring interest in new product lines.
- Provided primary customer support to internal and external customers.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
Picker Packer
Sally's Beauty Supply
06.2015 - 05.2016
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Moved merchandise using pallet jacks
- Picked and packed order items.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
Education
High School Diploma -
West High School
Columbus, OH06.2014
Skills
- Order Filling
- Product Labeling
- Customer Service
- Mentoring and training
- Staff Training
- Safety Procedures
- Packing and shipping
- Warehouse Operations
- Product picking
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Picker/packer
Big Lots Distribution Center
06.2019 - 01.2024
Customer Service Representative
Jcpenney
10.2015 - 05.2016
Picker Packer
Sally's Beauty Supply
06.2015 - 05.2016
High School Diploma -
West High School