Joana Sandoval

• Managing medications, documentation, check residents charts and plan of care
• Light housekeeping, making the bed/changing sheets, tidying the bedroom/bathroom, taking the trash out
• Provide emotional support for residents, help with daily living activities such as bathing, dressing, personal hygiene, laundry

• Refill new scripts & autofill prescriptions, return voicemails, help with triage queues, insurance verification
• Check all inventory, do cycle counts, pull out expired medications, open warehouse bins and put/organize all medications on the shelves

• Greet patients, collect copays/balances, handling multiple phone lines, keeping an organized & welcoming workspace
• Make follow up appts, check emails, follow up with patient requests, pass on messages to nurses/providers from patients
• HIPAA, update demographics, make sure insurance info is updated & verify it, update paperwork in their charts

- Taking vitals for patients and documenting in patients chart, triage patients, getting patient ready for when the provider comes in

- Prepping all exam rooms with materials before the day starts, prepping materials for any tests

- Prepping patients for any exams needed that day, administered vaccines such as covid-19, flu and other required immunizations based on age

- minted HIPAA at all times, documented everything in chart, gave reports to the doctor

- Faxed and emailed any documents the patient or provider requested, filled out any school, camp, daycare, other requested forms for the patient.