Bryan Ylagan
Las Vegas,NV
Summary
Dedicated Housekeeping Professional experienced in maintaining clean, organized spaces while prioritizing guest satisfaction. Achieved optimal sanitation standards through expertise in specialized cleaning operations and proper handling of cleaning chemicals and equipment. Focused on building security and safety by monitoring premises and employing environmentally-friendly cleaning methods.
Overview
4
4
years of post-secondary education
10
10
years of professional experience
Work History
Driver
Uber
Las Vegas, Nevada
03.2021 - Current
- Navigated urban routes efficiently to ensure timely passenger pick-up and drop-off.
- Communicated effectively with passengers to provide a pleasant ride experience.
- Handled customer inquiries and concerns promptly to enhance service satisfaction.
- Collaborated with fellow drivers to share best practices and improve service quality.
- Delivered goods and services to customers on time and in excellent condition.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Housekeeping/Public Area Attendant
Wynn Las Vegas
Las Vegas, Nevada
06.2023 - 11.2023
- Maintained cleanliness and organization in public areas throughout the resort.
- Maintained cleanliness of public areas, such as lobbies, restrooms, and elevators.
- Collaborated with team members to uphold high standards of cleanliness.
- Restocked supplies and ensured availability of amenities for guest convenience.
- Assisted guests with inquiries and provided exceptional customer service.
- Vacuumed carpets in public areas to maintain cleanliness and appearance. in public areas to remove dirt and debris.
- Dusted furniture and surfaces to maintain a clean and inviting environment., walls, machines, and equipment in assigned area.
Housekeeping Maintenance
Marine Corps Base Hawaii
Honolulu, HI
08.2020 - 02.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Utilized various software and tools to streamline processes and optimize performance.
Roofer Helper
Surface Shield Roofing Company
Honolulu, HI
01.2019 - 05.2020
- Maintained physical fitness to effectively climb, squat, reach, bend, and lift up to 50 pounds, ensuring safety and efficiency on the job.
- Stayed physically fit in order to climb, squat, reach, bend and lift up to 50 pounds and maintain balance.
- Collected and removed debris and roofing materials to disposal areas at end of every shift to maintain clean work area.
- Collaborated with team members to meet project requirements and deadlines, contributing to successful project completion.
Warehouse Worker
Wismettac Asian Food
Honolulu, HI
02.2018 - 01.2019
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Tracked inventory, conducted cycle counts and audits, resolving discrepancies to ensure accurate records.
- Reported defective, incorrect, or missing merchandise to supervisor for timely resolution.
- Reported defective material to management to enable prompt corrective action.
Cook/Assistant
Signature Prime Steak and Seafoods
Honolulu, HI
07.2017 - 01.2018
- Weighed, measured and mixed ingredients, following recipes to produce quality dishes.
- Adapted standard recipes to accommodate ingredient issues and customer requests, ensuring allergen safety.
- Cleaned food preparation areas, grills and equipment to prevent cross-contamination from raw items.
- Measured and mixed ingredients according to recipes to consistently deliver high-quality dishes.
Warehouse Worker
Wismettac Asian Food
Honolulu, HI
05.2016 - 07.2017
- Identified and reported defective, incorrect, or missing merchandise to supervisor, ensuring timely resolution of inventory issues.
- Tracked inventory, conducted cycle counts and audits, resolving discrepancies to maintain accurate records and support efficient operations.
- Loaded perishable and non-perishable goods into trucks for planned delivery schedules.
- Identified defective, incorrect or missing merchandise and promptly reported issues to supervisor.
- Removed damaged products from received shipments for processing, minimizing potential loss and ensuring quality control.
Cook
Steak and Fish
Honolulu, HI
03.2016 - 05.2016
- Cultivated collaborative relationships with kitchen team to enhance workflow and communication.
- Adjusted standard recipes for ingredient availability and customer preferences, ensuring allergen safety and satisfaction.
- Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Oversaw daily inventory management, purchasing, and receiving to streamline kitchen operations.
Education
High School Diploma -
Judge Juan Luna High School
Quezon, PH 07.2000 - 05.2004
Some College (No Degree) - Hotel, Resort And Restaurant Management
ABE International Business College
Quezon, PHSkills
- Route planning
- Vehicle maintenance
- Load management
- Logistics coordination
- Safety compliance
- Customer service
- Delivery efficiency
- Time optimization
- Vehicle sanitation
- Safety inspections
- Interpersonal communication
- Vehicle operation
- Preventive maintenance
- Route optimization
- Delivery scheduling
- Fleet coordination
- Data privacy
Timeline
Housekeeping/Public Area Attendant
Wynn Las Vegas
06.2023 - 11.2023
Driver
Uber
03.2021 - Current
Housekeeping Maintenance
Marine Corps Base Hawaii
08.2020 - 02.2023
Roofer Helper
Surface Shield Roofing Company
01.2019 - 05.2020
Warehouse Worker
Wismettac Asian Food
02.2018 - 01.2019
Cook/Assistant
Signature Prime Steak and Seafoods
07.2017 - 01.2018
Warehouse Worker
Wismettac Asian Food
05.2016 - 07.2017
Cook
Steak and Fish
03.2016 - 05.2016
High School Diploma -
Judge Juan Luna High School
07.2000 - 05.2004
Some College (No Degree) - Hotel, Resort And Restaurant Management
ABE International Business College