Joanel Legros
BRIDGEPORT
Summary
Results-driven Regional Operations Leader managing 11 restaurant locations with $12M in annual revenue. Delivered 28% year-over-year sales growth while enhancing operational efficiency across districts. Focused on profitability, leadership development, and sustainable market expansion.
Overview
15
15
years of professional experience
Work History
Regional Operations leader
Five Guys Burgers and Fries
Alexandria
09.2025 - Current
- Oversaw daily operations across multiple restaurant locations.
- Coordinated with regional managers to standardize processes across multiple locations, ensuring operational consistency.
- Streamlined communication between management and team members to enhance operational efficiency.
- Managed inventory levels and supply chain logistics.
- Established budgets, monitored expenses, and tracked investments in the region's operations team.
- Controlled expenses, eliminated waste, and developed operating budgets to optimize regional financial performance.
- Ensured compliance with health and safety regulations.
District Manager
Five Guys Burgers and Fries
Alexandria
10.2015 - 09.2025
- Managed multi-unit operations with full financial accountability.
- Elevated underperforming stores through structured action plans and hands-on leadership.
- Improved compliance, audit scores, and guest satisfaction metrics.
- Oversaw daily operations across multiple locations to ensure compliance and efficiency.
- Trained and mentored management teams to enhance leadership skills and operational effectiveness.
- Managed budgets and resources effectively to optimize operational performance across districts.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
General Manager
Five Guys Burger And Fries
Alexandria
05.2011 - 10.2015
- Managed daily operations of fast-paced burger restaurant.
- Trained and supervised staff on food preparation standards.
- Ensured compliance with health and safety regulations.
- Developed and implemented inventory management procedures.
- Coordinated staff schedules to optimize labor efficiency.
- Led team meetings to enhance communication and collaboration.
- Oversaw customer service initiatives to improve guest satisfaction.
- Led high-volume operations with responsibility for staffing, financial reporting, inventory, and guest experience.
- Developed strong team culture and internal promotions.
Education
Bachelor of Science - Busiiness Management
Union Commonwealth University
Barbourville, KY05.2008
High School Diploma -
Milford Senior High School
Milford, DE05.2002
Skills
- Full P&L Ownership
- Sales Growth Strategy
- Profit Optimization
- Operational Excellence
- Strategic Execution
- Compliance oversight
- Vendor negotiation
- Facility management
- Regional leadership
- Talent Development
- Performance management
- Customer and vendor relations
Timeline
Regional Operations leader
Five Guys Burgers and Fries
09.2025 - Current
District Manager
Five Guys Burgers and Fries
10.2015 - 09.2025
General Manager
Five Guys Burger And Fries
05.2011 - 10.2015
Bachelor of Science - Busiiness Management
Union Commonwealth University
High School Diploma -
Milford Senior High School