Joanel Ulysse
Orlando,Fl
Summary
Hardworking employee enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
45
45
years of professional experience
Work History
Driver Technician
Fields BMW
08.2022 - 10.2024
- Supported team members during peak periods or absences by assuming additional responsibilities as needed.
- Assisted in training new employees on company policies, safety procedures, and equipment operation.
- Handled emergency situations calmly, employing problem-solving skills to find effective solutions quickly.
- Enhanced client satisfaction by addressing concerns promptly and providing reliable service.
- Demonstrated safe driving by following regulations and safety procedures.
Room Service Associate
Hyatt Regency Grand Cypress
01.1980 - 03.2020
- Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
- Cleared dishes, trays and carts from rooms with discretion and professionalism.
- Used downtime to get ahead of support work such as folding napkins, wrapping silverware and polishing glasses.
- Kept work environments, equipment and trays clean and sanitized for guests.
- Verified accuracy and quality of orders before delivery.
- Established strong rapport with guests through friendly and professional interactions, fostering customer loyalty.
Education
High School in Haiti
Skills
- Communication and coordination
- Fuel efficiency optimization
- Safety compliance
- Strong multitasking
- Punctuality
- Efficient delivery
- Flexibility
- Cleanliness standards
- Problem-solving
- Guest service
Languages
Haitian Creole
English
Timeline
Driver Technician
Fields BMW
08.2022 - 10.2024
Room Service Associate
Hyatt Regency Grand Cypress
01.1980 - 03.2020
High School in Haiti
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