Joangela Sunshine
Locust Grove,VA
Summary
Experienced in the Education Field as a teacher of children with physical and intellectual disabilities. Functioned as an advocate for children and parents in the school system, insuring services protected by law were received. Experienced in the Medical Field as a medical biller with coding and medical terminology knowledge. These careers have required competency in goal setting, records management, data-informed decision making and the ability to handle multiple projects simultaneously with a high degree of accuracy. Cooperation, patience, empathy and adept communication skills were demonstrated as an advocate, liaison and knowledgeable part of a team.
Overview
23
23
years of professional experience
Work History
Special Education Teacher
Orange County Public Schools
08.2014 - 06.2017
- Defined student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Delivered effective and differentiated classroom instruction to neurodiverse students diagnosed with intellectual or emotional disabilities.
- Cultivated connections and strong student rapport to foster classroom engagement, in addition to recording student progress to inform parents and school administration.
- Partnered with faculty and staff to increase awareness of laws and regulations governing special education.
- Coordinated special education students and teacher assistant schedules with master schedule.
- Maintained accurate records of student progress and attendance.
- Helped students with special needs integrate into general classroom environments by advocating for individual requirements and helping teachers solve problems.
- Developed and implemented behavior management plans to improve student behavior.
- Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
- Conducted assessments of students to determine individual needs.
- Provided emotional support to students and families.
Special Education Teacher
Saddleback Valley Unified School District
08.2002 - 06.2004
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
- Modified general education curriculum for special-needs students using various instructional techniques and technologies.
- Collaborated with other educators to develop instructional strategies.
- Maintained accurate records of student progress and attendance.
- Coordinated regular meetings to share and analyze student performance data and success plans with colleagues and parents.
- Conducted assessments of students to determine individual needs.
Medical Insurance Biller
South County Orthopedic Specialists
03.1994 - 10.1998
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Liaised between patients, insurance companies, and billing office.
- Prevented financial delinquencies by working closely with managers to resolve billing issues before becoming unmanageable.
- Verified insurance of patients to determine eligibility.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Collaborated with customers to resolve disputes.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
- Monitored outstanding invoices and performed collections duties.
- Responded to customer concerns and questions on daily basis.
- Generated accounts payable reports for management review to aid in financial and business decision making.
Education
Level II Education Specialist - Special Education
California State University - Fullerton
Fullerton, CA12.2005
CLAD Certificate - Cultural Diversity
University of San Diego
San Diego, CA02.2004
Bachelor of Arts - Liberal Studies
California State University - Fullerton
Fullerton, CA06.2001
Skills
- Disability Assessment Testing
- De-Escalation and Conflict Resolution Techniques
- Goal Setting and Progress Evaluations
- Parent and Child Advocate
- Team Collaboration
- Problem-Solving
- Excellent Communication
- Critical Thinking
Timeline
Special Education Teacher
Orange County Public Schools
08.2014 - 06.2017
Special Education Teacher
Saddleback Valley Unified School District
08.2002 - 06.2004
Medical Insurance Biller
South County Orthopedic Specialists
03.1994 - 10.1998
Level II Education Specialist - Special Education
California State University - Fullerton
CLAD Certificate - Cultural Diversity
University of San Diego
Bachelor of Arts - Liberal Studies
California State University - Fullerton
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