Joann Hitz
Auburn,MI
Summary
Dynamic and dedicated professional with a strong background in customer service and event organization at Donna's Cutting Edge. Proven ability to enhance client satisfaction through exceptional interpersonal skills and attention to detail. Adept at managing multiple tasks efficiently while maintaining a positive attitude and fostering teamwork. Flexible and organized, ready to contribute effectively.
Developed strong collaboration and communication skills in community-focused environment, looking to transition into new field. Demonstrates adaptability and commitment to supporting team objectives. Prepared to leverage these skills to contribute effectively in new professional setting.
Overview
2026
2026
years of professional experience
Work History
Volunteer
Greater Midland Community Center
06.2025 - 08.2025
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Cosmetologist
Donna's Cutting Edge
2005 - 2006
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
Education
Applied Science
Delta College
Bay City, MISkills
- Positive attitude
- Teamwork and collaboration
- Organize
- Organized and efficient
- Customer service
- Attention to detail
Timeline
Volunteer
Greater Midland Community Center
06.2025 - 08.2025
Cosmetologist
Donna's Cutting Edge
2005 - 2006
Applied Science
Delta College
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