Joann Jabalera
Amarillo,TX
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
1
1
Language
1
1
Certification
12
12
years of professional experience
Work History
Walmart Associate
Manager
Amarillo
09.2014 - Current
- Assisted customers in selecting eyewear and lenses tailored to their needs.
- Educated customers on proper eyewear care and maintenance techniques.
- Processed transactions accurately using point-of-sale systems.
- Managed inventory levels to ensure product availability and organization.
- Supported promotional events by setting up displays and engaging with customers.
Walmart Associate
Optician, America's Best Contacts & Eyeglasses
Amarillo, TX
09.2014 - Current
- Assisted customers in selecting eyewear and lenses tailored to their needs.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues with professionalism and efficiency.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Educated customers on proper eyewear care and maintenance techniques.
- Collaborated with team members to maintain a clean and welcoming store environment.
- Managed inventory levels to ensure product availability and organization.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Cleaned shelves, counters and tables to maintain organized store.
- Answered store and merchandise questions and led customers to wanted items.
Education
Milan Institite
Amarillo, TXSkills
- Customer service
- Inventory management
- Point-of-sale management
Languages
Spanish
Professional
Certification
I have certificate for AMA and have management, and HR training through Walmart
Timeline
Walmart Associate
Manager
09.2014 - Current
Walmart Associate
Optician, America's Best Contacts & Eyeglasses
09.2014 - Current
Milan Institite